Coach
Overview
Assistant Store Manager I - Coach Macy's Herald Square Join to apply for the Assistant Store Manager I - Coach Macy's Herald Square role at Coach. Coach is a global fashion house founded in New York in 1941. A member of the Tapestry family, we are committed to being innovative and wholly inclusive. Location: New York, NY
Responsibilities Demonstrates a high level of business acumen; delivers sales results through employee development and mentorship.
Implements a strategic mindset to deliver operational efficiencies and uphold Coach’s standards and competencies.
Acts as a brand ambassador to drive loyalty and business (e.g., charity events, mall initiatives).
Understands organizational objectives and, in partnership with the Store Manager, makes decisions aligned with Company priorities.
Develops and communicates sales strategies and growth initiatives across categories; tracks store performance and achieves sales targets.
Manages productivity via accountability for personal and team performance; develops clienteling strategies with the Store Manager.
Supports talent development: recruiting, interviewing, onboarding, and maintaining a talent bench; provides consistent feedback and development plans.
Ensures daily tasks are completed without compromising service standards; maintains Store operations, POS integrity, and loss prevention.
Provides timely coaching, handles customer issues with forward-thinking solutions, and escalates to the Store/ District Manager when needed.
Balances store needs with business goals; forecasts, plans, and budgets in partnership with the Store Manager.
Fosters teamwork, positive culture, and accountability; delegates effectively and builds cross-functional relationships.
Operations & Competencies Evaluates performance and develops action plans; maintains adherence to retail policies and procedures.
Leverages Coach tools/technology to support service and operations.
Maintains interior/exterior store upkeep in coordination with the corporate office.
Demonstrates competencies: Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, Dealing with Ambiguity, Strategic Agility, Building Effective Teams, Managerial Courage.
Minimum Requirements Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferred.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office; experience with retail systems (labor management, inventory reporting, etc.).
Physical: Ability to work at a fast pace; able to maneuver on the sales floor; ability to lift up to 25 pounds regularly and up to 50 pounds for shipments/transfers.
Schedule: Flexible schedule including nights, weekends, and holidays during high retail traffic.
Benefits & Additional Information
Base Pay Range: $22.50 to $37.25 hourly. General description of benefits includes health, dental, vision, life and disability insurance; 401(k) and paid time off options. Eligible employees may also receive product discounts and incentive compensation.
EEO notice: Tapestry, Inc., parent company of Coach, is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and do not discriminate on protected characteristics as defined by law.
Legal & Contact
Americans with Disabilities Act (ADA): Tapestry will provide reasonable accommodations for disabilities or religious beliefs. For accommodation requests, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
Visit Coach at www.coach.com.
#J-18808-Ljbffr
Assistant Store Manager I - Coach Macy's Herald Square Join to apply for the Assistant Store Manager I - Coach Macy's Herald Square role at Coach. Coach is a global fashion house founded in New York in 1941. A member of the Tapestry family, we are committed to being innovative and wholly inclusive. Location: New York, NY
Responsibilities Demonstrates a high level of business acumen; delivers sales results through employee development and mentorship.
Implements a strategic mindset to deliver operational efficiencies and uphold Coach’s standards and competencies.
Acts as a brand ambassador to drive loyalty and business (e.g., charity events, mall initiatives).
Understands organizational objectives and, in partnership with the Store Manager, makes decisions aligned with Company priorities.
Develops and communicates sales strategies and growth initiatives across categories; tracks store performance and achieves sales targets.
Manages productivity via accountability for personal and team performance; develops clienteling strategies with the Store Manager.
Supports talent development: recruiting, interviewing, onboarding, and maintaining a talent bench; provides consistent feedback and development plans.
Ensures daily tasks are completed without compromising service standards; maintains Store operations, POS integrity, and loss prevention.
Provides timely coaching, handles customer issues with forward-thinking solutions, and escalates to the Store/ District Manager when needed.
Balances store needs with business goals; forecasts, plans, and budgets in partnership with the Store Manager.
Fosters teamwork, positive culture, and accountability; delegates effectively and builds cross-functional relationships.
Operations & Competencies Evaluates performance and develops action plans; maintains adherence to retail policies and procedures.
Leverages Coach tools/technology to support service and operations.
Maintains interior/exterior store upkeep in coordination with the corporate office.
Demonstrates competencies: Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, Dealing with Ambiguity, Strategic Agility, Building Effective Teams, Managerial Courage.
Minimum Requirements Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferred.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office; experience with retail systems (labor management, inventory reporting, etc.).
Physical: Ability to work at a fast pace; able to maneuver on the sales floor; ability to lift up to 25 pounds regularly and up to 50 pounds for shipments/transfers.
Schedule: Flexible schedule including nights, weekends, and holidays during high retail traffic.
Benefits & Additional Information
Base Pay Range: $22.50 to $37.25 hourly. General description of benefits includes health, dental, vision, life and disability insurance; 401(k) and paid time off options. Eligible employees may also receive product discounts and incentive compensation.
EEO notice: Tapestry, Inc., parent company of Coach, is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and do not discriminate on protected characteristics as defined by law.
Legal & Contact
Americans with Disabilities Act (ADA): Tapestry will provide reasonable accommodations for disabilities or religious beliefs. For accommodation requests, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
Visit Coach at www.coach.com.
#J-18808-Ljbffr