Slalom
Senior Director, Salesforce Retail Industry Lead
Slalom, Charlotte, North Carolina, United States, 28245
Overview
Senior Director, Salesforce Retail Industry Lead – Slalom. Slalom is seeking a senior industry leader to own the overall vision, strategy, prioritization, and client offerings for the Retail & Consumer Goods practice. This includes the Retail & Consumer Goods industry and sub-sectors such as alcohol and beverage, household goods, beauty, apparel, and personal care. You should be experienced in negotiating complex Salesforce deals, cultivating relationships within Slalom and Salesforce, and attracting and growing industry-specific talent. You will deliver Retail & Consumer Goods Salesforce solutions, drive sales cycles, and manage the operations of Retail & Consumer Goods practices globally. You should be recognized as a strategic thought leader with the ability to build high-performing teams and provide industry-specific solution expertise leveraging extensive client experience in the Salesforce ecosystem.
What You’ll Do
Accountability for the industry practice, including establishing our point of view and strategic growth approach for the practice. This includes delivery quality, sales, recruiting, consulting, and all operational aspects.
Drive overall growth of the Salesforce Retail & Consumer Goods practice through business development, talent management, delivery oversight, and thought leadership.
Maximize team performance through an effective approach that increases productivity and job satisfaction.
Manage engagement risk related to Retail & Consumer Goods projects, project economics, planning and budgeting for industry cloud engagements, defining deliverable content, and obtaining buy-in from client leadership.
Ensure practice utilization targets are met and maintain executive-level knowledge as a subject matter expert.
Drive profitability and revenue targets for the Salesforce Retail & Consumer Goods practice, including direct-influenced sales.
Identify, create, execute, and drive development of Salesforce offerings related to Retail & Consumer Goods to grow revenue and pipeline.
Provide oversight and governance of all Salesforce Retail & Consumer Goods projects through leadership and best-practice frameworks.
Lead business development with information, tools, and subject matter expertise to sell engagements within solutions and offerings, partnering with industry sellers.
Build and develop relationships with local market teams, align on sales pursuits, resource capacity, and awareness across global markets.
Develop relationships with Salesforce executives and field sales teams; own account planning and key pursuits.
Develop and support case studies and industry-specific content.
Collaborate with industry leaders on scalable opportunities, team growth, and market support.
What You’ll Bring
10+ years’ Retail & Consumer Goods services leadership experience in a large consulting environment.
Knowledge of key Salesforce products in the RCG space, including Commerce, Consumer Goods Cloud, and Data Cloud.
Previous sales, account management, delivery, and consulting experience.
Passionate about Retail & Consumer Goods and technology.
Strong relationships with Salesforce and/or Retail & Consumer Goods clients.
Able to partner with clients to understand organizational needs and recommend value-add solutions.
Strong customer service and interpersonal skills.
Experience aligning teams to common goals and strong people management skills.
Budget and project management experience.
Coaching and mentoring experience in a sales leadership capacity.
Excellent collaboration and team-building skills.
Strong process orientation with the ability to work with virtual teams.
Experience building relationships with CXOs and business decision-makers.
Skilled at leading teams through complex technology solution sales.
Creative and innovative thinker; viewed as a visionary in approach.
Excellent verbal and written communication and business operations skills.
Ability to travel up to 50% if needed.
About Us Slalom is a human-centered business and technology consulting company that leads with outcomes to deliver value. We collaborate with clients across 52 offices in 12 countries to provide powerful customer experiences, innovative ways of working, and new products and services. We serve Global 1000 leaders, enterprise and mid-market companies, and many public sector organizations to improve operations and drive growth.
Compensation And Benefits Slalom offers meaningful time off and paid holidays, parental leave, 401(k) with a match, comprehensive health, dental, and vision coverage, adoption and fertility assistance, short/long-term disability, and wellness reimbursements. The base salary range for this level is $161,000-$359,000, with discretionary bonus eligibility. Actual compensation depends on skills, experience, location, and other factors.
EEO and Accommodations Slalom is an equal opportunity employer committed to inclusion, diversity, and equity. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Reasonable accommodations are available during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until September 19, 2025.
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What You’ll Do
Accountability for the industry practice, including establishing our point of view and strategic growth approach for the practice. This includes delivery quality, sales, recruiting, consulting, and all operational aspects.
Drive overall growth of the Salesforce Retail & Consumer Goods practice through business development, talent management, delivery oversight, and thought leadership.
Maximize team performance through an effective approach that increases productivity and job satisfaction.
Manage engagement risk related to Retail & Consumer Goods projects, project economics, planning and budgeting for industry cloud engagements, defining deliverable content, and obtaining buy-in from client leadership.
Ensure practice utilization targets are met and maintain executive-level knowledge as a subject matter expert.
Drive profitability and revenue targets for the Salesforce Retail & Consumer Goods practice, including direct-influenced sales.
Identify, create, execute, and drive development of Salesforce offerings related to Retail & Consumer Goods to grow revenue and pipeline.
Provide oversight and governance of all Salesforce Retail & Consumer Goods projects through leadership and best-practice frameworks.
Lead business development with information, tools, and subject matter expertise to sell engagements within solutions and offerings, partnering with industry sellers.
Build and develop relationships with local market teams, align on sales pursuits, resource capacity, and awareness across global markets.
Develop relationships with Salesforce executives and field sales teams; own account planning and key pursuits.
Develop and support case studies and industry-specific content.
Collaborate with industry leaders on scalable opportunities, team growth, and market support.
What You’ll Bring
10+ years’ Retail & Consumer Goods services leadership experience in a large consulting environment.
Knowledge of key Salesforce products in the RCG space, including Commerce, Consumer Goods Cloud, and Data Cloud.
Previous sales, account management, delivery, and consulting experience.
Passionate about Retail & Consumer Goods and technology.
Strong relationships with Salesforce and/or Retail & Consumer Goods clients.
Able to partner with clients to understand organizational needs and recommend value-add solutions.
Strong customer service and interpersonal skills.
Experience aligning teams to common goals and strong people management skills.
Budget and project management experience.
Coaching and mentoring experience in a sales leadership capacity.
Excellent collaboration and team-building skills.
Strong process orientation with the ability to work with virtual teams.
Experience building relationships with CXOs and business decision-makers.
Skilled at leading teams through complex technology solution sales.
Creative and innovative thinker; viewed as a visionary in approach.
Excellent verbal and written communication and business operations skills.
Ability to travel up to 50% if needed.
About Us Slalom is a human-centered business and technology consulting company that leads with outcomes to deliver value. We collaborate with clients across 52 offices in 12 countries to provide powerful customer experiences, innovative ways of working, and new products and services. We serve Global 1000 leaders, enterprise and mid-market companies, and many public sector organizations to improve operations and drive growth.
Compensation And Benefits Slalom offers meaningful time off and paid holidays, parental leave, 401(k) with a match, comprehensive health, dental, and vision coverage, adoption and fertility assistance, short/long-term disability, and wellness reimbursements. The base salary range for this level is $161,000-$359,000, with discretionary bonus eligibility. Actual compensation depends on skills, experience, location, and other factors.
EEO and Accommodations Slalom is an equal opportunity employer committed to inclusion, diversity, and equity. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Reasonable accommodations are available during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until September 19, 2025.
#J-18808-Ljbffr