Walgreens
Overview
Store Manager role at
Walgreens . Role details are provided by Walgreens. This position will remain open until filled. Responsibilities / Tasks
Job Objectives
— Manages the operation of a Walgreens store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and delivering a distinctive customer and patient experience. Customer Experience
Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greet customers and clinic patients, and offer assistance with products and services. Model and share customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits and Walgreens service traits. Resolves customer complaints and helps respond to customers’ special needs. Operations
Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises control of store money including register counts, withdrawals from bank, armored car pickups, safe deposits, change orders and oversees bookkeeping. Supervises merchandising by planning and implementing sets, merchandising space, promotions, and seasonal displays. Analyzes inventory trends and supervises inventory management, including ordering, stock, and liquidation. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring, scheduling, and delegation. Ensures store cleanliness, maintenance, and responds to emergencies. Manages operations with compliance to applicable laws and regulations, including alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of computer and technology systems and software; coordinates with IT support as needed. Complies with all company policies and maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepares to discuss with district management. Reviews and analyzes asset protection data and develops action plans to reduce loss. Assesses pharmacy performance indicators and works with the pharmacy manager to enhance performance, including serving as a pharmacy technician when necessary and allowed by law. Analyzes clinic performance indicators and collaborates with Clinic Coordinator or Manager to ensure performance and support. Business Planning
Identifies sales opportunities to ensure growth and performance of the store and pharmacy. Manages inventory levels through ordering, stock management, liquidation, and anticipating fast selling items and seasonal changes. People and Performance Management
Manages team member performance by assigning responsibilities, setting goals, observing performance, providing feedback and recognition; manages career progression. Monitors and ensures timely completion of required training programs, including pharmacy training, for all team members; provides coaching. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members; engages with Employee Relations and Human Resources as appropriate. Develops performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork, motivates team members, and shares vision. Ensures compliance with corporate policies and employment laws; maintains fair treatment of all team members. Communicates regularly with team members through one-on-one discussions, group meetings, and open communication channels. Training and Personal Development
Participates in company and on-the-job training to improve skills and productivity; completes Walgreens School of Operations within six months in Store Manager position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law; pursues PTCB or ExCPT certification as required by state. Engages in self-development by monitoring performance and learning about retail and management and the pharmacy field. Communications
Acts as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach and assists District Manager in planning and attending community events. Basic Qualifications
Bachelor’s degree with 3 years of retail management experience, or High School Diploma/GED with 5 years of retail management experience. Licensed pharmacy technician as required by state, or pharmacy assistant in WA state, or licensed RPh as soon as possible per state requirements (no later than 12 months from start date). Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications
Bachelor’s Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others and managing workloads. Licensed pharmacy technician as required by state, or pharmacy assistant in WA state, or licensed RPh. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary offered will depend on geography, skills, education, experience and other relevant factors. This role will remain open until filled. For benefits, please visit: jobs.walgreens.com/benefits Employment details
Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Business Development We will consider qualified applicants with arrest and conviction records.
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Store Manager role at
Walgreens . Role details are provided by Walgreens. This position will remain open until filled. Responsibilities / Tasks
Job Objectives
— Manages the operation of a Walgreens store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and delivering a distinctive customer and patient experience. Customer Experience
Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greet customers and clinic patients, and offer assistance with products and services. Model and share customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits and Walgreens service traits. Resolves customer complaints and helps respond to customers’ special needs. Operations
Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises control of store money including register counts, withdrawals from bank, armored car pickups, safe deposits, change orders and oversees bookkeeping. Supervises merchandising by planning and implementing sets, merchandising space, promotions, and seasonal displays. Analyzes inventory trends and supervises inventory management, including ordering, stock, and liquidation. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring, scheduling, and delegation. Ensures store cleanliness, maintenance, and responds to emergencies. Manages operations with compliance to applicable laws and regulations, including alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of computer and technology systems and software; coordinates with IT support as needed. Complies with all company policies and maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepares to discuss with district management. Reviews and analyzes asset protection data and develops action plans to reduce loss. Assesses pharmacy performance indicators and works with the pharmacy manager to enhance performance, including serving as a pharmacy technician when necessary and allowed by law. Analyzes clinic performance indicators and collaborates with Clinic Coordinator or Manager to ensure performance and support. Business Planning
Identifies sales opportunities to ensure growth and performance of the store and pharmacy. Manages inventory levels through ordering, stock management, liquidation, and anticipating fast selling items and seasonal changes. People and Performance Management
Manages team member performance by assigning responsibilities, setting goals, observing performance, providing feedback and recognition; manages career progression. Monitors and ensures timely completion of required training programs, including pharmacy training, for all team members; provides coaching. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members; engages with Employee Relations and Human Resources as appropriate. Develops performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork, motivates team members, and shares vision. Ensures compliance with corporate policies and employment laws; maintains fair treatment of all team members. Communicates regularly with team members through one-on-one discussions, group meetings, and open communication channels. Training and Personal Development
Participates in company and on-the-job training to improve skills and productivity; completes Walgreens School of Operations within six months in Store Manager position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law; pursues PTCB or ExCPT certification as required by state. Engages in self-development by monitoring performance and learning about retail and management and the pharmacy field. Communications
Acts as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach and assists District Manager in planning and attending community events. Basic Qualifications
Bachelor’s degree with 3 years of retail management experience, or High School Diploma/GED with 5 years of retail management experience. Licensed pharmacy technician as required by state, or pharmacy assistant in WA state, or licensed RPh as soon as possible per state requirements (no later than 12 months from start date). Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications
Bachelor’s Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others and managing workloads. Licensed pharmacy technician as required by state, or pharmacy assistant in WA state, or licensed RPh. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary offered will depend on geography, skills, education, experience and other relevant factors. This role will remain open until filled. For benefits, please visit: jobs.walgreens.com/benefits Employment details
Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Business Development We will consider qualified applicants with arrest and conviction records.
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