Coach
Overview
Join to apply for the
Assistant Store Manager I
role at
Coach . Coach is a global fashion house founded in New York in 1941. A member of the Tapestry family, we are a global house of brands committed to innovation and inclusion. Our mission is to create beautiful things, crafted to last—for you to be yourself in. Visit the Our People page to learn more about equity, inclusion, and diversity within Tapestry. Responsibilities
Demonstrate a high level of business acumen and deliver sales results through employee development and mentorship. Embed a strategic mindset to deliver operatational efficiencies and ensure Coach’s standards and competencies are upheld. Serve as a versatile team member across the store’s environment and adapt to different roles as needed. Develop and implement sales strategies and growth initiatives across categories; communicate goals to the team and monitor performance. Hold management accountable for personal productivity and team contribution; manage clienteling strategy to meet business goals in partnership with the Store Manager. Understand market changes and support execution of sales tactics; act as brand ambassador to drive loyalty and community engagement. Resolve customer issues promptly with a solution-oriented approach; collaborate with Store Manager and District Manager as needed. Build long-term customer relationships to drive business; take ownership for results and act with accountability for self and others. Collaborate with Store/District Manager to protect and drive business needs; ensure daily tasks are completed without compromising Coach standards. Foster a positive, goal-oriented environment; delegate and empower others; nurture a shared vision and recognize individual performance. Evaluate team performance and provide timely feedback; manage hiring processes with the Store Manager; adhere to retail policies and POS operations. Utilize Coach’s tools and technology to support service and store operations; maintain interior and exterior store upkeep and safety standards. Competencies
Drive for Results: consistently exceeds goals and focuses on bottom-line outcomes. Customer Focus: prioritizes customer expectations and builds trust and relationships. Creativity: generates original ideas and adds value in brainstorming settings. Interpersonal Savvy: relates well to diverse people and uses diplomacy to resolve tensions. Learning on the Fly: learns quickly, open to change, experiments to find solutions. Perseverance: stays energized and persistent toward finishing tasks. Dealing with Ambiguity: adapts to change and handles risk and uncertainty. Strategic Agility: foresees future trends and crafts credible strategic visions. Building Effective Teams: fosters team morale, open dialogue, and belonging. Managerial Courage: provides direct feedback and addresses problems promptly and effectively. Qualifications
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferred; knowledge of fashion trends and competitors. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Word, Excel, PowerPoint, Outlook); experience with retail systems (labor management, inventory, sales reporting). Physical: Ability to work at a fast pace; effective communication; able to maneuver the sales floor and lift up to 25 pounds regularly (up to 50 pounds for shipments). Schedule: Flexible schedule including nights, weekends, and holidays with high retail traffic. Benefits & Pay
Base pay range: $20.00 to $29.75 hourly. Company benefits include health, dental, vision, life and disability insurance, 401(k) plan, paid time off for wellness and vacations, and product discounts. Additional compensation may include incentive pay. Employment Info
Employment type: Full-time Job function: Sales and Business Development Industries: Retail Apparel and Fashion Our company is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and do not discriminate based on age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected status. Americans with Disabilities Act (ADA): Reasonable accommodations are available during the application process. For accommodations, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
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Join to apply for the
Assistant Store Manager I
role at
Coach . Coach is a global fashion house founded in New York in 1941. A member of the Tapestry family, we are a global house of brands committed to innovation and inclusion. Our mission is to create beautiful things, crafted to last—for you to be yourself in. Visit the Our People page to learn more about equity, inclusion, and diversity within Tapestry. Responsibilities
Demonstrate a high level of business acumen and deliver sales results through employee development and mentorship. Embed a strategic mindset to deliver operatational efficiencies and ensure Coach’s standards and competencies are upheld. Serve as a versatile team member across the store’s environment and adapt to different roles as needed. Develop and implement sales strategies and growth initiatives across categories; communicate goals to the team and monitor performance. Hold management accountable for personal productivity and team contribution; manage clienteling strategy to meet business goals in partnership with the Store Manager. Understand market changes and support execution of sales tactics; act as brand ambassador to drive loyalty and community engagement. Resolve customer issues promptly with a solution-oriented approach; collaborate with Store Manager and District Manager as needed. Build long-term customer relationships to drive business; take ownership for results and act with accountability for self and others. Collaborate with Store/District Manager to protect and drive business needs; ensure daily tasks are completed without compromising Coach standards. Foster a positive, goal-oriented environment; delegate and empower others; nurture a shared vision and recognize individual performance. Evaluate team performance and provide timely feedback; manage hiring processes with the Store Manager; adhere to retail policies and POS operations. Utilize Coach’s tools and technology to support service and store operations; maintain interior and exterior store upkeep and safety standards. Competencies
Drive for Results: consistently exceeds goals and focuses on bottom-line outcomes. Customer Focus: prioritizes customer expectations and builds trust and relationships. Creativity: generates original ideas and adds value in brainstorming settings. Interpersonal Savvy: relates well to diverse people and uses diplomacy to resolve tensions. Learning on the Fly: learns quickly, open to change, experiments to find solutions. Perseverance: stays energized and persistent toward finishing tasks. Dealing with Ambiguity: adapts to change and handles risk and uncertainty. Strategic Agility: foresees future trends and crafts credible strategic visions. Building Effective Teams: fosters team morale, open dialogue, and belonging. Managerial Courage: provides direct feedback and addresses problems promptly and effectively. Qualifications
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferred; knowledge of fashion trends and competitors. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Word, Excel, PowerPoint, Outlook); experience with retail systems (labor management, inventory, sales reporting). Physical: Ability to work at a fast pace; effective communication; able to maneuver the sales floor and lift up to 25 pounds regularly (up to 50 pounds for shipments). Schedule: Flexible schedule including nights, weekends, and holidays with high retail traffic. Benefits & Pay
Base pay range: $20.00 to $29.75 hourly. Company benefits include health, dental, vision, life and disability insurance, 401(k) plan, paid time off for wellness and vacations, and product discounts. Additional compensation may include incentive pay. Employment Info
Employment type: Full-time Job function: Sales and Business Development Industries: Retail Apparel and Fashion Our company is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and do not discriminate based on age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected status. Americans with Disabilities Act (ADA): Reasonable accommodations are available during the application process. For accommodations, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
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