Tapestry, Inc.
Assistant Store Manager I
Columbus, OH, US Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit
Our People
page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store’s environment. Responsibilities
(sample of tasks required of role): SALES : Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values; develop sales strategies, initiatives and growth across all categories; communicate goals to the team; track store performance and achieve sales targets; ensure accountability for productivity and performance; develop clienteling strategies and monitor progress; adapt to market changes and support execution of sales strategies and tactics; role-model Coach standards and style; act as a brand ambassador to drive loyalty and community engagement; resolve customer issues in a timely, solution-oriented manner; build long-term relationships with customers; take ownership for results; collaborate with Store/District Manager to protect and drive business needs; ensure daily tasks are completed without compromising Coach standards; foster teamwork and a positive store culture; delegate and empower others; create short and long-term goals to achieve metrics; drive enthusiasm and positivity; recognize individual performance. OPERATIONS : Evaluate performance of team members and provide feedback; address performance problems with appropriate coaching; adhere to retail policies and POS/Operations; leverage Coach tools and technology to support service and operations; recruit and onboard top talent; manage daily operations including selling, service, payroll, HR and loss prevention; forecast and budget in partnership with Store Manager; coordinate with Lead Supervisor and Store Manager; maintain interior/exterior upkeep; ensure safety and aesthetics; utilize retail tools to support service and operations. Competencies : Drive for Results; Customer Focus; Creativity; Interpersonal Savvy; Learning on the Fly; Perseverance; Dealing with Ambiguity; Strategic Agility; Building Effective Teams; Managerial Courage. Our Competencies for All Employees Courage
– noticeable, actionable feedback; address issues promptly. Creativity
– generate new ideas; make connections; add value in brainstorming. Customer Focus
– meet customer expectations; build trust and relationships. Dealing with Ambiguity
– adapt to change; manage risk and uncertainty. Drive for Results
– exceed goals; top performer mindset. Interpersonal Savvy
– relate well to diverse people; diplomacy and tact. Learning on the Fly
– quick learner; open to change; experiment to solve problems. Our Competencies for All People Managers Strategic Agility
– anticipate trends; articulate credible plans. Developing Direct Reports and Others
– provide growth opportunities; construct development plans; act as a people builder. Building Effective Teams
– foster morale; share wins; create belonging. Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and related requirements, without regard to protected characteristics as defined by law. Americans with Disabilities Act (ADA) Coach/Tapestry will provide reasonable accommodation for disabilities or religious beliefs. If accommodation is required to complete the application process, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com. Work Setup BASE PAY RANGE
$20.00 to $29.75 hourly Nearest Major Market:
Columbus Job Segment:
Brand Ambassador, Retail Manager, Retail Operations, Store Manager, Outside Sales, Marketing, Retail, Sales
#J-18808-Ljbffr
Columbus, OH, US Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit
Our People
page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store’s environment. Responsibilities
(sample of tasks required of role): SALES : Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values; develop sales strategies, initiatives and growth across all categories; communicate goals to the team; track store performance and achieve sales targets; ensure accountability for productivity and performance; develop clienteling strategies and monitor progress; adapt to market changes and support execution of sales strategies and tactics; role-model Coach standards and style; act as a brand ambassador to drive loyalty and community engagement; resolve customer issues in a timely, solution-oriented manner; build long-term relationships with customers; take ownership for results; collaborate with Store/District Manager to protect and drive business needs; ensure daily tasks are completed without compromising Coach standards; foster teamwork and a positive store culture; delegate and empower others; create short and long-term goals to achieve metrics; drive enthusiasm and positivity; recognize individual performance. OPERATIONS : Evaluate performance of team members and provide feedback; address performance problems with appropriate coaching; adhere to retail policies and POS/Operations; leverage Coach tools and technology to support service and operations; recruit and onboard top talent; manage daily operations including selling, service, payroll, HR and loss prevention; forecast and budget in partnership with Store Manager; coordinate with Lead Supervisor and Store Manager; maintain interior/exterior upkeep; ensure safety and aesthetics; utilize retail tools to support service and operations. Competencies : Drive for Results; Customer Focus; Creativity; Interpersonal Savvy; Learning on the Fly; Perseverance; Dealing with Ambiguity; Strategic Agility; Building Effective Teams; Managerial Courage. Our Competencies for All Employees Courage
– noticeable, actionable feedback; address issues promptly. Creativity
– generate new ideas; make connections; add value in brainstorming. Customer Focus
– meet customer expectations; build trust and relationships. Dealing with Ambiguity
– adapt to change; manage risk and uncertainty. Drive for Results
– exceed goals; top performer mindset. Interpersonal Savvy
– relate well to diverse people; diplomacy and tact. Learning on the Fly
– quick learner; open to change; experiment to solve problems. Our Competencies for All People Managers Strategic Agility
– anticipate trends; articulate credible plans. Developing Direct Reports and Others
– provide growth opportunities; construct development plans; act as a people builder. Building Effective Teams
– foster morale; share wins; create belonging. Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and related requirements, without regard to protected characteristics as defined by law. Americans with Disabilities Act (ADA) Coach/Tapestry will provide reasonable accommodation for disabilities or religious beliefs. If accommodation is required to complete the application process, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com. Work Setup BASE PAY RANGE
$20.00 to $29.75 hourly Nearest Major Market:
Columbus Job Segment:
Brand Ambassador, Retail Manager, Retail Operations, Store Manager, Outside Sales, Marketing, Retail, Sales
#J-18808-Ljbffr