EY
Technology Consulting - Managed Services - Digital Engineering Operations Servic
EY, Oklahoma City, Oklahoma, United States, 73116
Overview
Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager at EY. Location: Anywhere in Country. EY is shaping your future with confidence and offering a globally connected, diverse environment. EY’s Technology Operations Managed Services (Tech Ops) team works with some of the world’s largest companies, building a solution to encompass application managed services and digital solutions, including custom development and bespoke solutions. The opportunity is to lead delivery, transformation, and optimization of digital engineering services across client engagements, ensuring alignment with EY’s quality standards and client expectations. EY is committed to high ethical standards and integrity. EY focuses on building a better working world by delivering value for clients, people, society and the planet. EY embraces data, AI and advanced technology to help clients shape the future with confidence. Your Role
Senior Manager in EY’s Digital Engineering Operations Services practice, responsible for leading delivery, transformation, and optimization of digital engineering services across client engagements, managing service delivery, driving innovation, and ensuring quality and client satisfaction in alignment with EY standards. Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer
Comprehensive compensation and benefits package, with base salary ranges depending on location and factors such as education, experience, knowledge, skills and geography. Personal salaries are determined accordingly. Total Rewards includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Hybrid model expectations: most client-serving roles work in person 40-60% of the time over the course of an engagement, project or year. Flexible vacation policy with time off for EY holidays, breaks, personal/family care, and other leaves to support well-being. Additional Information
Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY is committed to equal employment opportunities regardless of race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected status, or any other legally protected basis. EY is also committed to reasonable accommodation for qualified individuals with disabilities, including veterans with disabilities. If you need assistance applying online or require an accommodation during the application process, please contact EY’s Talent Shared Services team. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today and tomorrow. EY operates in more than 150 countries and territories with services across assurance, consulting, tax, strategy and transactions.
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Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager at EY. Location: Anywhere in Country. EY is shaping your future with confidence and offering a globally connected, diverse environment. EY’s Technology Operations Managed Services (Tech Ops) team works with some of the world’s largest companies, building a solution to encompass application managed services and digital solutions, including custom development and bespoke solutions. The opportunity is to lead delivery, transformation, and optimization of digital engineering services across client engagements, ensuring alignment with EY’s quality standards and client expectations. EY is committed to high ethical standards and integrity. EY focuses on building a better working world by delivering value for clients, people, society and the planet. EY embraces data, AI and advanced technology to help clients shape the future with confidence. Your Role
Senior Manager in EY’s Digital Engineering Operations Services practice, responsible for leading delivery, transformation, and optimization of digital engineering services across client engagements, managing service delivery, driving innovation, and ensuring quality and client satisfaction in alignment with EY standards. Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer
Comprehensive compensation and benefits package, with base salary ranges depending on location and factors such as education, experience, knowledge, skills and geography. Personal salaries are determined accordingly. Total Rewards includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Hybrid model expectations: most client-serving roles work in person 40-60% of the time over the course of an engagement, project or year. Flexible vacation policy with time off for EY holidays, breaks, personal/family care, and other leaves to support well-being. Additional Information
Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY is committed to equal employment opportunities regardless of race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected status, or any other legally protected basis. EY is also committed to reasonable accommodation for qualified individuals with disabilities, including veterans with disabilities. If you need assistance applying online or require an accommodation during the application process, please contact EY’s Talent Shared Services team. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today and tomorrow. EY operates in more than 150 countries and territories with services across assurance, consulting, tax, strategy and transactions.
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