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Florida State University

Program Associate

Florida State University, Tallahassee, Florida, us, 32318

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Department

Department of Student Support and Transitions

Responsibilities

Serves as receptionist for the Department of Student Support & Transitions, including answering phones, greeting, and directing guests for various DSST areas including but not limited to Victims Advocate Program, Withdrawal Services, Investigations & Assessment, & Basic Needs. Provides customer service and referral assistance to internal and external constituents via phone, email, and direct contact in a professional manner. Distributes incoming and outgoing mail. Responsible for a wide variety of standard administrative and office support duties including scheduling appointments, maintaining filing systems, and conference room schedules for the department. Provides overall administrative support to Withdrawal Services including sending withdrawal communications and decisions and upkeep of computers, and office supplies. Provides administrative support for Victim Advocate Program including sending letters of support and coordinating appointments as needed. Compiles data and usage reports for the Victim Advocate Program. Serves as phone backup for Case Management Services and Office of Accessibility Services.

Serves as the departmental purchasing representative. Prepares and submits department purchase orders/requisitions. Coordinates use of meeting space and office equipment. Responsible for contacting appropriate areas for maintenance and/or computer repairs and following through for completion. Coordinates office supply inventory and orders office supplies as needed for the department. Maintains organization of department's supply and storage areas. Assists with annual inventory processes including preparing property change forms, identification of departmental property and surplus procedures. Acts as backup PCard proxy.

Serves as primary Travel Representative for DSST areas, which includes booking travel arrangements and entering travel requests. Obtains receipts and processes expense reimbursements to ensure compliance with state and university policies and procedures. Assists in ensuring sound internal controls and compliance by monitoring travel activities using queries and reports.

Performs tasks as a backup to Budget Manager, assisting with HR transactions when needed for all employees (A&P, USPS, GA, and other OPS workers). Other tasks include but not limited to ensuring documents are accurate. Prepares documents for all employees including appointment papers, offer letters, employment contracts and termination paperwork. Posts position vacancies and provides recruiting support to search committees.

Qualifications

High school diploma or equivalent and four years of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)

Contact Info

Sara Lull

850-644-2428

dsst@fsu.edu

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation , or call FSU Human Resources at (850) 644-6034 .

Considerations

This is an USPS (University Support Personnel System) position.

This position requires successful completion of a criminal history background check .

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.