Sally Beauty
Overview
Join to apply for the
Assistant Store Manager 02544
role at
Sally Beauty . Essential Function guidelines describe Store Managers as responsible for hiring, developing and leading all store associates, ensuring optimal customer experiences, overseeing store operations, and maintaining brand standards. Assistant Managers support the Store Manager and are responsible for Primary Duties when the Store Manager is not present. Primary Duties
30% Brand: Provide supervision and guide associates daily goals to deliver an exceptional client experience, maximize sales/KPIs, drive customer loyalty, and ensure brand standards (merchandising, POGs, marketing, back rooms, dress code, etc.). Act as main contact to resolve customer issues; analyze store trends and anticipate customer demands. 30% People: Engage, train and develop teams; recruit internally and externally when needed; identify strengths and opportunities for each associate and coach or counsel accordingly. Maintain positive associate relations, communicate company information, and foster diversity, inclusion and belonging. 30% Operations: Ensure execution of company processes through training, management, analysis and continuous improvement; support digital strategies including Omni-channel fulfillment (SFS/SDD/BOPIS). Store operations: Manage inventory through ordering and shipment processing; schedule payroll hours to meet business needs; ensure proper opening/closing procedures and timely follow-through on directives and projects. 10% Safety/Loss Prevention: Maintain a safe store environment, follow and enforce policies, protect assets, monitor shrink and banking controls, utilize reporting tools, and ensure compliance with HAZMAT training where applicable. Knowledge, Skills/Abilities And Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience At least 1+ year(s) prior management experience preferred Ability to lead or support a team to meet business objectives Effective communication with team and management Scheduling availability to meet business needs Cosmetology license desirable, but not required Competencies
Passionate Learner; Desire to grow and learn Flexible Agile Adapter; Able to handle multiple demands and ambiguous situations Talent Builder; Develops diverse teams and coaches talent Effective Communicator; Clear and engaging communication Team Builder; Builds partnerships across levels and functions Customer Focused Partner; Meets needs of customers Results Driver; Delivers objectives with accountability and GRIT Strategic Thinker; Broad perspective to drive performance Big Picture Thinker; Innovates and adapts plans Problem Solver/Decision Maker; Analyzes information to make sound decisions Working Conditions / Physical Requirements
Physical exertion such as prolonged standing, walking, bending, stooping, lifting moderately heavy items; may work in multiple stores occasionally Normal safety precautions in a retail/office environment; adequate lighting, heating and ventilation About Us
Our company is a leader in wholesale and retail distribution of beauty supplies. We are committed to diversity and inclusivity, which fuels our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us! Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Retail
#J-18808-Ljbffr
Join to apply for the
Assistant Store Manager 02544
role at
Sally Beauty . Essential Function guidelines describe Store Managers as responsible for hiring, developing and leading all store associates, ensuring optimal customer experiences, overseeing store operations, and maintaining brand standards. Assistant Managers support the Store Manager and are responsible for Primary Duties when the Store Manager is not present. Primary Duties
30% Brand: Provide supervision and guide associates daily goals to deliver an exceptional client experience, maximize sales/KPIs, drive customer loyalty, and ensure brand standards (merchandising, POGs, marketing, back rooms, dress code, etc.). Act as main contact to resolve customer issues; analyze store trends and anticipate customer demands. 30% People: Engage, train and develop teams; recruit internally and externally when needed; identify strengths and opportunities for each associate and coach or counsel accordingly. Maintain positive associate relations, communicate company information, and foster diversity, inclusion and belonging. 30% Operations: Ensure execution of company processes through training, management, analysis and continuous improvement; support digital strategies including Omni-channel fulfillment (SFS/SDD/BOPIS). Store operations: Manage inventory through ordering and shipment processing; schedule payroll hours to meet business needs; ensure proper opening/closing procedures and timely follow-through on directives and projects. 10% Safety/Loss Prevention: Maintain a safe store environment, follow and enforce policies, protect assets, monitor shrink and banking controls, utilize reporting tools, and ensure compliance with HAZMAT training where applicable. Knowledge, Skills/Abilities And Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience At least 1+ year(s) prior management experience preferred Ability to lead or support a team to meet business objectives Effective communication with team and management Scheduling availability to meet business needs Cosmetology license desirable, but not required Competencies
Passionate Learner; Desire to grow and learn Flexible Agile Adapter; Able to handle multiple demands and ambiguous situations Talent Builder; Develops diverse teams and coaches talent Effective Communicator; Clear and engaging communication Team Builder; Builds partnerships across levels and functions Customer Focused Partner; Meets needs of customers Results Driver; Delivers objectives with accountability and GRIT Strategic Thinker; Broad perspective to drive performance Big Picture Thinker; Innovates and adapts plans Problem Solver/Decision Maker; Analyzes information to make sound decisions Working Conditions / Physical Requirements
Physical exertion such as prolonged standing, walking, bending, stooping, lifting moderately heavy items; may work in multiple stores occasionally Normal safety precautions in a retail/office environment; adequate lighting, heating and ventilation About Us
Our company is a leader in wholesale and retail distribution of beauty supplies. We are committed to diversity and inclusivity, which fuels our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us! Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Retail
#J-18808-Ljbffr