Front Desk Coordinator

Are you ready to embark on a fulfilling career that brings joy to both you and others? Join our dynamic team as a Front Desk Coordinator, where your role is pivotal in creating an inviting atmosphere for our patients. Your Responsibilities: Warmly greet and welcome customers, identifying the purpose of their visit and directing them to the appropriate team member. Carry out various administrative tasks that support the smooth operation of our clinic. Provide detailed information about our clinic’s features to visitors. Manage incoming calls effectively by answering, screening, and routing appropriately while taking messages as necessary. Assist patients during check-in by collecting essential information, verifying insurance details, and ensuring a seamless first visit experience. Notify clinicians of patient arrivals and readiness while scheduling follow-up appointments as needed. Create and print appointment reminders and school/work excuses. Make necessary adjustments to the patient schedule to accommodate changes. Facilitate payment arrangements and resolve account queries with precision. Receive, store, and manage shipments and mail efficiently. Process payments and post to patient accounts accurately. Update patient charts and information regularly and contribute to internal marketing initiatives to enhance engagement. Your Skills: Strong verbal and written communication skills. Active listening abilities to understand and respond to information effectively. Proficiency in Microsoft Office. A knack for building rapport with patients and fostering solid working relationships with colleagues. What We Offer: Competitive salary with comprehensive medical, dental, vision, and life insurance. Short and long-term disability coverage. Retirement savings through a 401(k) plan. Two weeks of paid time off in your first year plus paid holidays. Special discounts on braces and clear aligners for you and your family. At Smile Doctors, our mission transcends just orthodontics; we aim to love people first and straighten teeth second. As the leading Orthodontic Support Organization in the nation, we take pride in our welcoming, people-first culture. We are committed to fostering a fun and supportive environment where every team member can thrive and develop their career. If you’re passionate and ready to join a fast-growing organization, we encourage you to apply today and be part of our incredible team!