Concentra
Overview
Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Engineer III, Systems is responsible for the design, implementation, and management of complex systems that support Concentra's IT infrastructure. This role involves configuring and optimizing server environments, ensuring high availability and performance of applications. Engineers conduct regular system audits to identify vulnerabilities and implement necessary security measures to protect sensitive data. Additionally, they are tasked with troubleshooting system issues, performing root cause analysis, and developing solutions to prevent future occurrences. Collaboration with cross-functional teams is essential for successful project deployments and integrations. Responsibilities
System Design and Architecture: Design, implement, and maintain complex systems architecture; evaluate performance, ensure scalability, integrate new technologies; develop detailed specifications and collaborate with cross-functional teams to align with business objectives; troubleshoot and optimize architectures for efficiency. Systems Configuration and Management: Configure, deploy, and maintain server environments; install operating systems, apply patches, manage user accounts, monitor and troubleshoot; implement security measures and integrate systems with other IT teams; configure, administer, and maintain Cloud and IT Subscription environments (e.g., Microsoft 365, Azure, Citrix, AWS). Performance Monitoring and Optimization: Monitor system performance metrics, analyze data to identify bottlenecks, configure parameters, conduct regular assessments, and troubleshoot to ensure optimal operation; collaborate with development teams to enhance application performance. Security Implementation and Audits: Implement security protocols, conduct regular audits for compliance, manage access controls, monitor performance for threats, document security processes, and train team members on best practices. Troubleshooting System Issues: Diagnose and resolve complex issues across platforms; analyze logs, perform root cause analysis, implement corrective actions, and document processes for future reference. Documentation of System Processes: Create and maintain comprehensive documentation (SOPs, architecture diagrams, configuration management records); ensure accuracy and reflect current practices; conduct regular reviews for compliance. Collaboration with Cross-Functional Teams: Work with software development, network operations, and security teams to ensure seamless integration and knowledge sharing. Backup and Disaster Recovery Planning: Design, implement, and maintain backup and disaster recovery solutions; configure schedules, ensure data integrity, perform recovery tests, and update DR plans. System Upgrades and Patch Management: Plan, test, and implement system upgrades and patches; coordinate with vendors, ensure compatibility, document changes, and monitor post-upgrade performance. User Access Management and Support: Manage user access with role-based permissions, monitor logs, conduct audits, troubleshoot authentication issues, and implement multi-factor authentication as needed. This job description is not designed to cover every duty and may change at any time with or without notice. Qualifications
Education : Bachelor’s Degree Major : Computer Engineering, Computer Science Degree must be from an accredited college or university. Experience : 8 years At least 8 years of experience in systems engineering of Microsoft Windows Server OS. Hands-on experience administering Active Directory including building AD forests, configuring trust relationships between domains, implementing group policies, managing sites and services, configuring DNS records, administering AD FS. Experience in configuring Linux OS. Strong experience in administering Microsoft 365 tenants, including establishing new tenants, migrations from on-premise to Cloud environments or tenant-to-tenant migrations. Advanced experience in managing Entra ID, Exchange, Intune, Teams, Microsoft 365 Apps. Advanced experience in managing Hybrid Active Directory and Microsoft Exchange environments. Advanced experience in administering Citrix DaaS, including Citrix environment setup, machine catalogs, delivery groups, policies, and Storefront servers. Experience in scripting (PowerShell, Python, Bash or other). Experience with monitoring tools (e.g., Dynatrace, PRTG, SolarWinds or others). Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility. Ability to make decisions or solve problems using logical analysis and propose quality solutions. Outstanding customer service skills and professional conduct. Ability to handle sensitive information (including HIPAA/PHI) in accordance with laws and policies. Cloud Computing: Design and manage cloud infrastructure; proficiency in Microsoft 365 and Azure; experience with automation and scripting; AWS and Google Cloud experience is a plus. Virtualization Technologies: Design and manage virtualization including VMware vSphere and Citrix Workspace; ensure high availability and automate deployments. Network Configuration and Management: Design and manage network configurations; monitor traffic, troubleshoot connectivity, document changes, and collaborate with IT teams. Operating Systems Administration (Linux/Windows): Install, configure, troubleshoot, and secure Linux and Windows; develop Active Directory structures and policies. Scripting and Automation: Develop and maintain scripts for user management, monitoring, and backup tasks. Database Management (SQL/NoSQL): Design and maintain databases; perform backup and recovery; SQL proficiency. Security Protocols and Compliance: Implement security controls, manage access, document policies, train staff, and respond to incidents. Backup and Disaster Recovery Solutions: Design, implement, and monitor backup/DR with regular testing and documentation. Monitoring and Performance Tuning Tools: Implement and manage monitoring to identify bottlenecks, configure alerts, and optimize performance. Communication, Team Collaboration, Troubleshooting, Time Management, Attention to Detail, Customer Service, Critical Thinking, Adaptability, and Conflict Resolution as essential competencies. Travel: Not required. Additional Data : The role involves extended sitting, frequent walking, occasional standing, heavy computer usage, and handling confidential information. Ability to lift/carry up to 10 pounds. Travel is not required. Concentra provides equal employment and affirmative action opportunities to applicants and employees regardless of race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment. This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities.
#J-18808-Ljbffr
Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Engineer III, Systems is responsible for the design, implementation, and management of complex systems that support Concentra's IT infrastructure. This role involves configuring and optimizing server environments, ensuring high availability and performance of applications. Engineers conduct regular system audits to identify vulnerabilities and implement necessary security measures to protect sensitive data. Additionally, they are tasked with troubleshooting system issues, performing root cause analysis, and developing solutions to prevent future occurrences. Collaboration with cross-functional teams is essential for successful project deployments and integrations. Responsibilities
System Design and Architecture: Design, implement, and maintain complex systems architecture; evaluate performance, ensure scalability, integrate new technologies; develop detailed specifications and collaborate with cross-functional teams to align with business objectives; troubleshoot and optimize architectures for efficiency. Systems Configuration and Management: Configure, deploy, and maintain server environments; install operating systems, apply patches, manage user accounts, monitor and troubleshoot; implement security measures and integrate systems with other IT teams; configure, administer, and maintain Cloud and IT Subscription environments (e.g., Microsoft 365, Azure, Citrix, AWS). Performance Monitoring and Optimization: Monitor system performance metrics, analyze data to identify bottlenecks, configure parameters, conduct regular assessments, and troubleshoot to ensure optimal operation; collaborate with development teams to enhance application performance. Security Implementation and Audits: Implement security protocols, conduct regular audits for compliance, manage access controls, monitor performance for threats, document security processes, and train team members on best practices. Troubleshooting System Issues: Diagnose and resolve complex issues across platforms; analyze logs, perform root cause analysis, implement corrective actions, and document processes for future reference. Documentation of System Processes: Create and maintain comprehensive documentation (SOPs, architecture diagrams, configuration management records); ensure accuracy and reflect current practices; conduct regular reviews for compliance. Collaboration with Cross-Functional Teams: Work with software development, network operations, and security teams to ensure seamless integration and knowledge sharing. Backup and Disaster Recovery Planning: Design, implement, and maintain backup and disaster recovery solutions; configure schedules, ensure data integrity, perform recovery tests, and update DR plans. System Upgrades and Patch Management: Plan, test, and implement system upgrades and patches; coordinate with vendors, ensure compatibility, document changes, and monitor post-upgrade performance. User Access Management and Support: Manage user access with role-based permissions, monitor logs, conduct audits, troubleshoot authentication issues, and implement multi-factor authentication as needed. This job description is not designed to cover every duty and may change at any time with or without notice. Qualifications
Education : Bachelor’s Degree Major : Computer Engineering, Computer Science Degree must be from an accredited college or university. Experience : 8 years At least 8 years of experience in systems engineering of Microsoft Windows Server OS. Hands-on experience administering Active Directory including building AD forests, configuring trust relationships between domains, implementing group policies, managing sites and services, configuring DNS records, administering AD FS. Experience in configuring Linux OS. Strong experience in administering Microsoft 365 tenants, including establishing new tenants, migrations from on-premise to Cloud environments or tenant-to-tenant migrations. Advanced experience in managing Entra ID, Exchange, Intune, Teams, Microsoft 365 Apps. Advanced experience in managing Hybrid Active Directory and Microsoft Exchange environments. Advanced experience in administering Citrix DaaS, including Citrix environment setup, machine catalogs, delivery groups, policies, and Storefront servers. Experience in scripting (PowerShell, Python, Bash or other). Experience with monitoring tools (e.g., Dynatrace, PRTG, SolarWinds or others). Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility. Ability to make decisions or solve problems using logical analysis and propose quality solutions. Outstanding customer service skills and professional conduct. Ability to handle sensitive information (including HIPAA/PHI) in accordance with laws and policies. Cloud Computing: Design and manage cloud infrastructure; proficiency in Microsoft 365 and Azure; experience with automation and scripting; AWS and Google Cloud experience is a plus. Virtualization Technologies: Design and manage virtualization including VMware vSphere and Citrix Workspace; ensure high availability and automate deployments. Network Configuration and Management: Design and manage network configurations; monitor traffic, troubleshoot connectivity, document changes, and collaborate with IT teams. Operating Systems Administration (Linux/Windows): Install, configure, troubleshoot, and secure Linux and Windows; develop Active Directory structures and policies. Scripting and Automation: Develop and maintain scripts for user management, monitoring, and backup tasks. Database Management (SQL/NoSQL): Design and maintain databases; perform backup and recovery; SQL proficiency. Security Protocols and Compliance: Implement security controls, manage access, document policies, train staff, and respond to incidents. Backup and Disaster Recovery Solutions: Design, implement, and monitor backup/DR with regular testing and documentation. Monitoring and Performance Tuning Tools: Implement and manage monitoring to identify bottlenecks, configure alerts, and optimize performance. Communication, Team Collaboration, Troubleshooting, Time Management, Attention to Detail, Customer Service, Critical Thinking, Adaptability, and Conflict Resolution as essential competencies. Travel: Not required. Additional Data : The role involves extended sitting, frequent walking, occasional standing, heavy computer usage, and handling confidential information. Ability to lift/carry up to 10 pounds. Travel is not required. Concentra provides equal employment and affirmative action opportunities to applicants and employees regardless of race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment. This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities.
#J-18808-Ljbffr