Columbia Technology Partners
Overview
Join to apply for the
System Administrator 3
role at
Columbia Technology Partners . Responsibilities
Support the implementation, troubleshooting, and maintenance of IT systems across client/server, storage, network devices, and mobile platforms. Provide operational support across Tier 1 (Help Desk), Tier 2, and Tier 3 (Escalation) problem identification, diagnosis, and resolution. Manage escalation procedures and communicate status updates to agency leadership and internal stakeholders. Assist with dispatch system and hardware issues, remaining engaged throughout the resolution process. Configure and administer UNIX, Linux, and Windows operating systems, including installation, software updates, network component configuration, and performance enhancements to ensure system reliability and efficiency. Maintain IT systems through daily operations, monitoring, and issue resolution across client/server, storage, network, and mobile devices. Apply IAVA security patches and document patch status in designated tracking systems. Coordinate system changes with the Information System Security Officer (ISSO) and Information System Owner (ISO) as part of the Change and Configuration Management process. Support the ISO by completing assigned milestones within the Plan of Action and Milestones (POA&M) and tracking progress. Ensure IT assets comply with Identity and Access Control Management (ICAM) policies. Demonstrate expertise in mission islands, Trusted Thin Client environments, and enhanced Virtual Desktop Infrastructure (VDI), including remote GPU and memory scaling. Contribute to the design of systems, mission architecture, and related hardware components. Demonstrate an understanding of system administration interdependencies within a Service-Oriented Architecture (SOA) framework. Diagnose and resolve complex issues involving server hardware, software applications, and system integration. Qualifications
A bachelor’s degree in a technical discipline or four (4) additional years of system administration experience. Minimum of fifteen (15) years of experience as a System Administrator supporting programs of similar scope, type, and complexity. DoD 8570 requirements, including Information Assurance Technical (IAT) Level II certification and a valid Computing Environment (CE) certification (e.g., Microsoft OS or CentOS/Red Hat OS). At least six (6) years of experience in IT Service Management (ITSM). ITIL 4 certification is mandatory. For Directory Services TTOs: experience in Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, PAM, and Microsoft Exchange. For Desktop & Enclave Services TTOs: strong understanding of mission islands, Trusted Thin Client environments, and enhanced VDI. Requirements
U.S. Citizenship is required. Columbia Technology Partners is an equal opportunity employer and conducts random drug testing per Executive Order 12564. Employment is contingent upon a security background investigation and polygraph. Certification Requirements: DoD 8570 IAT Level II, CE certification, and ITIL 4 certification. About Us
Founded in 2007, Columbia Technology Partners is a Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting. Our team focuses on information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation.
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Join to apply for the
System Administrator 3
role at
Columbia Technology Partners . Responsibilities
Support the implementation, troubleshooting, and maintenance of IT systems across client/server, storage, network devices, and mobile platforms. Provide operational support across Tier 1 (Help Desk), Tier 2, and Tier 3 (Escalation) problem identification, diagnosis, and resolution. Manage escalation procedures and communicate status updates to agency leadership and internal stakeholders. Assist with dispatch system and hardware issues, remaining engaged throughout the resolution process. Configure and administer UNIX, Linux, and Windows operating systems, including installation, software updates, network component configuration, and performance enhancements to ensure system reliability and efficiency. Maintain IT systems through daily operations, monitoring, and issue resolution across client/server, storage, network, and mobile devices. Apply IAVA security patches and document patch status in designated tracking systems. Coordinate system changes with the Information System Security Officer (ISSO) and Information System Owner (ISO) as part of the Change and Configuration Management process. Support the ISO by completing assigned milestones within the Plan of Action and Milestones (POA&M) and tracking progress. Ensure IT assets comply with Identity and Access Control Management (ICAM) policies. Demonstrate expertise in mission islands, Trusted Thin Client environments, and enhanced Virtual Desktop Infrastructure (VDI), including remote GPU and memory scaling. Contribute to the design of systems, mission architecture, and related hardware components. Demonstrate an understanding of system administration interdependencies within a Service-Oriented Architecture (SOA) framework. Diagnose and resolve complex issues involving server hardware, software applications, and system integration. Qualifications
A bachelor’s degree in a technical discipline or four (4) additional years of system administration experience. Minimum of fifteen (15) years of experience as a System Administrator supporting programs of similar scope, type, and complexity. DoD 8570 requirements, including Information Assurance Technical (IAT) Level II certification and a valid Computing Environment (CE) certification (e.g., Microsoft OS or CentOS/Red Hat OS). At least six (6) years of experience in IT Service Management (ITSM). ITIL 4 certification is mandatory. For Directory Services TTOs: experience in Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, PAM, and Microsoft Exchange. For Desktop & Enclave Services TTOs: strong understanding of mission islands, Trusted Thin Client environments, and enhanced VDI. Requirements
U.S. Citizenship is required. Columbia Technology Partners is an equal opportunity employer and conducts random drug testing per Executive Order 12564. Employment is contingent upon a security background investigation and polygraph. Certification Requirements: DoD 8570 IAT Level II, CE certification, and ITIL 4 certification. About Us
Founded in 2007, Columbia Technology Partners is a Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting. Our team focuses on information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation.
#J-18808-Ljbffr