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Sante Group Companies

Phone Counselor - Full Time

Sante Group Companies, Easton, Maryland, United States, 21601

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Overview

Santé Group Companies provides pay information and details about the role. This includes a base pay range and description of duties for a Full-time Phone Counselor (in office) in Easton, Maryland. Base pay range

$19.50/hr - $23.50/hr What We’re Looking For

Santé is seeking a

Full-time

- time Phone Counselor (in office) Monday to Friday, 4pm - 12am, with every other weekend as needed to join our team in

Easton, Maryland . As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal-directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge. Responsibilities

Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed) Communicate with clients through live chat and making follow up calls to substance abuse clients. Deescalate clients in crisis over the phone and complete environmental risk and safety assessments Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms Complete documentation in an accurate and thorough manner Educate individuals about mental health, substance abuse, and available community resources, including the agency’s services Abide by all federal, state, and local laws and regulations related to confidentiality and protected health information What We Require

Bachelor’s Degree in Counseling, Social Work, or related field of study or at least five (5) years of crisis experience What You’ll Get

Hourly Range $19.50 - 23.50 Opportunities for career growth, training and professional development. Smart, passionate, and engaged coworkers. Disclaimers

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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