Information Technology Support Specialist

Tex-Tech is looking for an experienced IT Support Specialist to join our team on-site in Winston-Salem, North Carolina. The ideal candidate has experience supporting Windows 10/11, Windows Server, Active Directory, Microsoft 365, Azure, Microsoft SQL Server, Phone systems, Firewalls, Wireless APs, and Networking. Responsibilities Perform routine maintenance, patching, backups, and monitoring using company approved software. Onboard/offboard users, devices and services. Configure and manage switches, firewalls, and wireless access points. Install and configure all required software. Maintain detailed records of hardware and software, including repairs, configurations, and inventory. Diagnose and resolve hardware and software problems, including computer, printer, and network issues. Manage data backups and disaster recovery. Monitor servers, network equipment, and other critical systems to ensure optimal performance and availability. Track and maintain an inventory of IT equipment and software licenses. Qualifications US Citizenship is required for employment. Security Clearance required and must be maintained. Background in a manufacturing environment. Associate degree in Information Systems or 5+ years of hands-on experience in IT Support. Strong knowledge of Windows Server, SQL Server, Microsoft 365, server virtualization, and networking fundamentals. Experience with RMM tools and remote desktop technologies. Excellent communication, organizational, and problem-solving skills. Experience managing network equipment such as switches, firewalls, and wireless access points. Preferred Knowledge of Risk Management Framework, NIST 800-53, and NIST 800-171 Seniority level

Mid-Senior level Employment type

Full-time Job function

Manufacturing, Information Technology, and Administrative Industries

Manufacturing, Aviation and Aerospace Component Manufacturing, and Textile Manufacturing Tex Tech Industries is an equal opportunities employer and welcomes applications from all qualified candidates.

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