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University of North Carolina Pembroke

IT Systems Administrator III - 3277

University of North Carolina Pembroke, Pembroke, North Carolina, United States, 28372

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Overview IT Systems Administrator III - 3277

This position is located in North Carolina and eligible for a hybrid work environment based on departmental and operational needs. This is a supervisory-focused role overseeing Enterprise Applications, with primary responsibility for Ellucian Banner ERP systems (versions 8 or 9) and related integrations, reporting, and system administration.

Position Details Division:

Finance and Administration

Department:

DoIT

Working Title:

Director of Enterprise Applications

Vacancy Type:

Exempt Professional Staff (EPS)

Min T/E Requirements:

Bachelor’s degree in Information Systems, Computer Science, or related field (Master’s preferred); minimum of two (2) years of enterprise application management experience in higher education; experience with Banner ERP 8 or 9 including upgrades and module integrations; proficiency in Argos, Tableau, Power BI; experience with WebFocus and other reporting platforms; strong data governance, system architecture, and integration practices; leadership, communication, and project management skills.

FTE:

1

Recruitment Range:

Commensurate with Education and Experience

Anticipated Hiring Range:

Commensurate with Education and Experience

Position #:

3277

FLSA Status:

Exempt

Months per year:

12

Is this a grant funded position?

No

Primary Purpose of Organization Unit:

Enterprise Applications develops and implements new applications for university personnel and supports maintenance, administration, and data integrations for enterprise systems.

Primary Purpose of Position:

The Director of Enterprise Applications provides strategic and operational leadership for enterprise application systems, focusing on Ellucian Banner ERP. Responsibilities include design, development, integration, support, reporting, and leadership of a team of programmers, business systems analysts, and BI analysts. Oversees second- and third-level support for enterprise applications.

Job Description REMOTE WORK PLAN & AGREEMENT ON FILE. POSITION APPROVED FOR REMOTE WORK.

This position is located in North Carolina. Hybrid work arrangements may be available based on departmental needs.

Employees should reside within a reasonable commuting distance of their assigned duty station and must work in North Carolina.

This is a supervisory-focused position with responsibilities including delegation, oversight of EA-related projects, and delivering enterprise solutions.

Key Responsibilities

Strategic Leadership & Oversight: plan, implement, and support enterprise applications (Banner ERP and ecosystem); liaison between IT and university departments; manage integrations; oversee reporting with Argos, Tableau, and other tools; mentor development and BI teams.

Team Leadership & Development: manage staffing, performance evaluations, staff development, and governance participation; supervise developers, DBAs, and analysts.

Budget & Resource Management: develop and manage budgets, oversee contracts and licensing, optimize expenditures, allocate resources, and coordinate with finance and procurement.

ERP System Support & Troubleshooting: leadership in Banner ERP support, coordinate with Ellucian and vendors, lead root cause analyses.

Cross-Departmental Collaboration: plan with academic and administrative departments, translate needs into technical requirements, oversee enterprise projects.

Governance & Compliance: ensure data governance, security, and compliance; maintain documentation and audit trails.

Innovation & Continuous Improvement: stay current with new technologies and modernize legacy systems; lead improvement initiatives.

Project Portfolio Oversight: direct full lifecycle of projects; remove roadblocks to maintain momentum.

Cross-Functional Coordination: primary contact for enterprise projects; plan and communicate timelines and responsibilities.

Performance Monitoring & Reporting: establish KPIs; report to senior leadership; adapt strategies as needed.

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or related field (Master’s preferred).

Minimum of two (2) years in enterprise application management within higher education.

Experience with Banner ERP 8 or 9, including upgrades and module integrations.

Proficiency in Argos, Tableau, Power BI; experience with WebFocus and other reporting platforms.

Strong understanding of data governance, system architecture, and integration practices.

Excellent leadership, communication, and project management skills.

Preferred Qualifications

Experience with cloud-hosted ERP environments and hybrid integrations.

Familiarity with student information systems, financial aid, HR/payroll, and academic scheduling modules.

Knowledge of FERPA, HIPAA, and GLBA.

Experience with Banner ERP integrations (e.g., Canvas, TargetX, Pathify, Softdocs, Ellucian Ethos, Touchnet, Blackbaud).

Management Preference 3 years of Banner ERP security management or comparable ERP; 3 years of SQL experience (tables, views, triggers); 3 years of Oracle and SQL Server database experience; understanding of agile methodologies; working experience with Banner and student portals.

Posting Information Job Opening Date:

10/10/2025

Job Closing Date:

Open Until Filled

Posting Category:

Managerial/Non-Teaching Professional

Posting Number:

EPA01063

Quick Link to Posting:

https://jobs.uncp.edu/postings/12722

Special Instructions to Applicants This position is subject to the successful completion of an employment background check. As required by law, applicants may need to verify identity and eligibility to work in the United States. New employees are paid by direct deposit. Veterans Preference requires a DD-214 copy with the online application. UNC Pembroke is an Equal Opportunity Employer and a VEVRAA Federal Contractor.

Applicant Documents Required Documents

CV/Resume

Optional Documents

Posting Specific Questions Required fields are indicated with an asterisk (*).

How did you hear about this employment opportunity?

Do you have a bachelor's degree?

How many years of experience do you have working with Oracle databases? (Open Ended)

How many years of experience do you have integrating an application with Banner? (Open Ended)

Discuss your knowledge and experience in using SQL queries to extract from Banner forms/tables. (Open Ended)

Required fields are indicated with an asterisk (*).

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