Syneos Health Commercial Solutions
Field Reimbursement Manager
Syneos Health Commercial Solutions
Overview The Field Reimbursement Manager (FRM) will manage defined accounts within a specified geographic region in the Neurology and Rare Disease therapeutic area, supporting the assigned product. The FRM advances product access and reimbursement for patients through approved education and support services, including in‑service, patient pull‑through activities, and denied claim support. The FRM executes the collaborative territory strategic plan through partnership with internal and external stakeholders, including sales, market access, payers, and other partners in line with approved engagement rules of engagement business rules.
Key Responsibilities
Advance product access and reimbursement for patients through approved education and support services, including educational in‑service, patient pull‑through support activities, and denied claim support.
Support appropriate patient access and reimbursement education to HCPs, HCP staff, and patient support teams using approved messaging, tools, and patient support services and financial assistance programs.
Provide information to HCPs, staff, and matrix partners on how the product is covered under pharmacy or medical benefit design.
Coordinate with the approved partner on individual patient cases, including patient access, coverage assistance, enrollment, etc.
Analyze reimbursement and access issues and act as the local access and reimbursement resource for field sales and regional management as permitted by policy.
Operate within approved rules of engagement, privacy, and compliance business rules.
Essential Requirements
BA/BS degree required.
7+ years of pharmaceutical and/or biotech experience.
3+ years of experience in patient journey navigation, reimbursement, or patient support services.
Preferred experience in movement disorder and/or rare disease as well as product launch experience.
Ability to solve access issues related to both specialty pharmacy and medical benefit products.
Must live within territory or within territory boundaries and be able to travel 50%.
Compensation and Benefits The annual base salary for this position ranges from $165,000–175,000. Base salary varies based on qualifications and performance. Some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance. Benefits include competitive compensation, medical, dental, and vision coverage, company match 401k, flexible paid time off (PTO), sick time, and paid sick time compliance.
About Syneos Health Syneos Health is dedicated to building a diverse, inclusive, and authentic workplace. We encourage applicants to apply regardless of alignment of past experience, and we consider transferable skills from previous roles. Join our Talent Network to stay connected to additional career opportunities.
Equal Opportunity Statement Syneos Health is an affirmative action/equal opportunity employer. Minorities, females, veterans, disabled, and other protected classes are encouraged to apply. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
COVID‑19 Vaccination Policy Syneos Health has a voluntary COVID‑19 vaccination policy. Employees are strongly encouraged to be fully vaccinated. Certain local governments or customers may require proof of vaccination to maintain compliance.
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Overview The Field Reimbursement Manager (FRM) will manage defined accounts within a specified geographic region in the Neurology and Rare Disease therapeutic area, supporting the assigned product. The FRM advances product access and reimbursement for patients through approved education and support services, including in‑service, patient pull‑through activities, and denied claim support. The FRM executes the collaborative territory strategic plan through partnership with internal and external stakeholders, including sales, market access, payers, and other partners in line with approved engagement rules of engagement business rules.
Key Responsibilities
Advance product access and reimbursement for patients through approved education and support services, including educational in‑service, patient pull‑through support activities, and denied claim support.
Support appropriate patient access and reimbursement education to HCPs, HCP staff, and patient support teams using approved messaging, tools, and patient support services and financial assistance programs.
Provide information to HCPs, staff, and matrix partners on how the product is covered under pharmacy or medical benefit design.
Coordinate with the approved partner on individual patient cases, including patient access, coverage assistance, enrollment, etc.
Analyze reimbursement and access issues and act as the local access and reimbursement resource for field sales and regional management as permitted by policy.
Operate within approved rules of engagement, privacy, and compliance business rules.
Essential Requirements
BA/BS degree required.
7+ years of pharmaceutical and/or biotech experience.
3+ years of experience in patient journey navigation, reimbursement, or patient support services.
Preferred experience in movement disorder and/or rare disease as well as product launch experience.
Ability to solve access issues related to both specialty pharmacy and medical benefit products.
Must live within territory or within territory boundaries and be able to travel 50%.
Compensation and Benefits The annual base salary for this position ranges from $165,000–175,000. Base salary varies based on qualifications and performance. Some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance. Benefits include competitive compensation, medical, dental, and vision coverage, company match 401k, flexible paid time off (PTO), sick time, and paid sick time compliance.
About Syneos Health Syneos Health is dedicated to building a diverse, inclusive, and authentic workplace. We encourage applicants to apply regardless of alignment of past experience, and we consider transferable skills from previous roles. Join our Talent Network to stay connected to additional career opportunities.
Equal Opportunity Statement Syneos Health is an affirmative action/equal opportunity employer. Minorities, females, veterans, disabled, and other protected classes are encouraged to apply. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
COVID‑19 Vaccination Policy Syneos Health has a voluntary COVID‑19 vaccination policy. Employees are strongly encouraged to be fully vaccinated. Certain local governments or customers may require proof of vaccination to maintain compliance.
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