Servpronorwalkwilton
Title:
Sales and Marketing Rep (SMR)
Location:
Norwalk, CT
Classification:
Full-Time, Exempt / Salary
Compensation:
$45,000 to $55,000 per year
Description:
Servpro of Stamford in Norwalk, CT is seeking a motivated Sales and Marketing Representative to manage the local franchise database, engage with business owners, and promote SERVPRO services throughout the territory. The role focuses on connecting with potential clients, maintaining relationships, and driving sales goals.
Primary Roles and Responsibilities
Conduct recurring B2B visits to potential and existing customers and educate business owners or property managers on SERVPRO emergency services.
Bring marketing materials (business cards, pamphlets, pens, notepads, water bottle, holiday gifts, etc.) to each visit.
Use Salesforce CRM and Excel Tracker to document progress and keep track of businesses visited each day and month.
Attend regular office meetings and monthly team meetings.
Continue education and coaching with Manager.
Prepare daily contact activities and job referral activity.
Plan daily priorities.
Report and administer tasks.
Route contacts business development for existing customers and create new business routes.
Execute contact business development cycle.
Debrief with Manager.
Execute referral and client appreciation activities.
Commercial business development.
Conduct Emergency Readiness Program (ERP) presentations and collect ERP data.
Develop and present ERP program to clients.
Regular client visits and follow‑up to ensure priority readiness.
Attend tabletop marketing, networking, professional association, and entertainment events.
Coordinate continuing education events for clients.
Enroll in professional association participation.
Participate in professional networking events.
Perform other ad‑hoc duties assigned by management.
Requirements, Desired Knowledge, and Skills
2+ years of sales and marketing experience or related sales support.
2+ years of business‑to‑business sales experience.
2+ years of experience in the service sector.
Excellent customer service, verbal and written communication skills.
Experience in commercial cleaning, restoration, construction, or insurance industry desired.
Strong business and financial background with results‑driven attitude.
Proficiency with Microsoft Office Suite.
Excellent organizational skills and strong attention to detail.
Respond quickly and effectively to unexpected and rapidly changing conditions.
Attention to detail and consistency in processing information.
Provide brand and marketing coordination and tracking.
Education
High school diploma/GED required.
Associate degree in marketing or business administration preferred.
Compensation & Benefits We offer competitive pay and comprehensive benefits. If you meet the above criteria and are intrigued by the opportunity to work for a dynamic, fast‑paced company, please contact us.
Benefits
401(k) with company match
Health, vision, and dental insurance
PTO/Sick, Vacation Paid Time Off
9 Paid Holidays
Schedule
8‑Hour Day / 40+ hours per week (Mon‑Fri), flexible to work overtime when required.
Overtime Requirement
We are a 24/7 emergency services business. You will occasionally be expected to work nights and weekends to assist our customers during storms, cold weather, and other natural or man‑made emergency situations.
On‑Call Dispatcher
As part of our 24‑hour emergency services operation, employees are required to serve as an On‑Call Dispatcher for one week per month or one week in 6 weeks, which is calendared in advance, covering after‑hours shift.
Working Conditions This position will be in‑office environment; not eligible for hybrid or remote.
Physical Demands Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Light work that includes moving objects up to 20 pounds may be required.
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Sales and Marketing Rep (SMR)
Location:
Norwalk, CT
Classification:
Full-Time, Exempt / Salary
Compensation:
$45,000 to $55,000 per year
Description:
Servpro of Stamford in Norwalk, CT is seeking a motivated Sales and Marketing Representative to manage the local franchise database, engage with business owners, and promote SERVPRO services throughout the territory. The role focuses on connecting with potential clients, maintaining relationships, and driving sales goals.
Primary Roles and Responsibilities
Conduct recurring B2B visits to potential and existing customers and educate business owners or property managers on SERVPRO emergency services.
Bring marketing materials (business cards, pamphlets, pens, notepads, water bottle, holiday gifts, etc.) to each visit.
Use Salesforce CRM and Excel Tracker to document progress and keep track of businesses visited each day and month.
Attend regular office meetings and monthly team meetings.
Continue education and coaching with Manager.
Prepare daily contact activities and job referral activity.
Plan daily priorities.
Report and administer tasks.
Route contacts business development for existing customers and create new business routes.
Execute contact business development cycle.
Debrief with Manager.
Execute referral and client appreciation activities.
Commercial business development.
Conduct Emergency Readiness Program (ERP) presentations and collect ERP data.
Develop and present ERP program to clients.
Regular client visits and follow‑up to ensure priority readiness.
Attend tabletop marketing, networking, professional association, and entertainment events.
Coordinate continuing education events for clients.
Enroll in professional association participation.
Participate in professional networking events.
Perform other ad‑hoc duties assigned by management.
Requirements, Desired Knowledge, and Skills
2+ years of sales and marketing experience or related sales support.
2+ years of business‑to‑business sales experience.
2+ years of experience in the service sector.
Excellent customer service, verbal and written communication skills.
Experience in commercial cleaning, restoration, construction, or insurance industry desired.
Strong business and financial background with results‑driven attitude.
Proficiency with Microsoft Office Suite.
Excellent organizational skills and strong attention to detail.
Respond quickly and effectively to unexpected and rapidly changing conditions.
Attention to detail and consistency in processing information.
Provide brand and marketing coordination and tracking.
Education
High school diploma/GED required.
Associate degree in marketing or business administration preferred.
Compensation & Benefits We offer competitive pay and comprehensive benefits. If you meet the above criteria and are intrigued by the opportunity to work for a dynamic, fast‑paced company, please contact us.
Benefits
401(k) with company match
Health, vision, and dental insurance
PTO/Sick, Vacation Paid Time Off
9 Paid Holidays
Schedule
8‑Hour Day / 40+ hours per week (Mon‑Fri), flexible to work overtime when required.
Overtime Requirement
We are a 24/7 emergency services business. You will occasionally be expected to work nights and weekends to assist our customers during storms, cold weather, and other natural or man‑made emergency situations.
On‑Call Dispatcher
As part of our 24‑hour emergency services operation, employees are required to serve as an On‑Call Dispatcher for one week per month or one week in 6 weeks, which is calendared in advance, covering after‑hours shift.
Working Conditions This position will be in‑office environment; not eligible for hybrid or remote.
Physical Demands Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Light work that includes moving objects up to 20 pounds may be required.
#J-18808-Ljbffr