TRSS
Why consider this job opportunity
Salary up to $169,000 Flexible work arrangements, including the ability to work remotely from any US location for up to 8 weeks per year Comprehensive benefits package, including flexible vacation, mental health days, retirement savings, and tuition reimbursement Opportunities for career development and growth through continuous learning and skills advancement programs Commitment to social impact with paid volunteer days and initiatives for community involvement Recognition for a culture of inclusion, belonging, and work-life balance What to Expect (Job Responsibilities)
Engage with customers to understand their business goals and provide strategic guidance as a trusted advisor Develop and implement customer success plans to maximize value from legal AI solutions Collaborate with customers to design tailored workflows that address specific business challenges Lead executive business reviews to capture value delivered and create joint roadmaps for success Proactively address customer needs to enhance retention, satisfaction, and identify opportunities for expansion What is Required (Qualifications)
Formal legal education (JD) or significant experience working with legal technology or legal professionals Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or related roles within legal tech or SaaS firms Strong interpersonal and communication skills with the ability to build trusted relationships Familiarity with legal technology or AI-driven platforms and a willingness to stay updated on advancements Proactive problem-solving approach focused on delivering measurable outcomes and ensuring customer satisfaction How to Stand Out (Preferred Qualifications)
Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals Curiosity about technology and AI developments in the legal field #LegalTech #CustomerSuccess #RemoteWork #CareerGrowth #InclusiveCulture We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Salary up to $169,000 Flexible work arrangements, including the ability to work remotely from any US location for up to 8 weeks per year Comprehensive benefits package, including flexible vacation, mental health days, retirement savings, and tuition reimbursement Opportunities for career development and growth through continuous learning and skills advancement programs Commitment to social impact with paid volunteer days and initiatives for community involvement Recognition for a culture of inclusion, belonging, and work-life balance What to Expect (Job Responsibilities)
Engage with customers to understand their business goals and provide strategic guidance as a trusted advisor Develop and implement customer success plans to maximize value from legal AI solutions Collaborate with customers to design tailored workflows that address specific business challenges Lead executive business reviews to capture value delivered and create joint roadmaps for success Proactively address customer needs to enhance retention, satisfaction, and identify opportunities for expansion What is Required (Qualifications)
Formal legal education (JD) or significant experience working with legal technology or legal professionals Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or related roles within legal tech or SaaS firms Strong interpersonal and communication skills with the ability to build trusted relationships Familiarity with legal technology or AI-driven platforms and a willingness to stay updated on advancements Proactive problem-solving approach focused on delivering measurable outcomes and ensuring customer satisfaction How to Stand Out (Preferred Qualifications)
Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals Curiosity about technology and AI developments in the legal field #LegalTech #CustomerSuccess #RemoteWork #CareerGrowth #InclusiveCulture We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr