Sartorius
Field Service Engineer - Remote - Southern East Coast
Sartorius, Los Angeles, California, United States
Field Service Engineer - Remote - Southern East Coast
We are seeking a Field Service Engineer to join our driven and growing team. As a self-starter with a proactive and energetic approach, you will contribute ideas, innovative thinking, and tireless actions to our organization. We offer an outstanding work-life balance and an intense, challenging, and fast-paced working environment. Your work will have a real-world impact and support you in achieving your career goals. The ideal candidate must be located on the Southern East Coast near a major airport. What You Will Accomplish Together With Us Provide exceptional customer care and build positive relationships with customers Provide technical support to customers in the event of an issue Tie the workflow to the schedule to minimize unnecessary travel and travel to customers by ground, train, and air transportation as needed Provide training to customers on the essential use and operation of Bio Analytics instruments Perform field service, calibration, and installation of complex mechanical systems, and perform preventative maintenance and field sterilizations Assist with resolving IT issues related to Bio Analytics system installations and follow all company procedures and protocols Assist in drafting documentation of process and procedure as required Keep accurate records and a precise count of parts assigned to the engineer Produce timely, accurate, and detailed service reports and prepare customer-facing estimates of repairs Pass along identified leads to the sales manager Travel to our Ann Arbor, MI, Fremont, CA, and additional facilities and sites for training and conferences as needed All other duties as assigned by management Expect up to 90% overnight travel to support Field Service activities in the greater eastern region of NA Lift items that weigh up to 35 Kg What Will Convince Us Associate's degree in engineering or military training certifications and/or 5+ years of proven field service experience 3+ years of field service experience in the Bio-Pharmaceutical industry Troubleshoot, test, repair, and service technical equipment with excellent mechanical, electrical, and IT skills Valid Driver's License Proficient with MS Office software, including Outlook, Word, and Excel We Value Flexible shifts and adaptability to changing work schedules Completion of a bachelor's degree in mechanical engineering, biomechanical engineering, biomedical engineering, or a related field Familiarity with mobile tools and applications Excellent driving record Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, we offer a wide range of benefits, including personal and professional development, work-life balance, comprehensive onboarding, and a welcoming culture. We also offer a variety of health and well-being support, including medical plans, dental, vision, EAP, and other wellness programs. Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, or based on status in any other protected group of class.
#J-18808-Ljbffr
We are seeking a Field Service Engineer to join our driven and growing team. As a self-starter with a proactive and energetic approach, you will contribute ideas, innovative thinking, and tireless actions to our organization. We offer an outstanding work-life balance and an intense, challenging, and fast-paced working environment. Your work will have a real-world impact and support you in achieving your career goals. The ideal candidate must be located on the Southern East Coast near a major airport. What You Will Accomplish Together With Us Provide exceptional customer care and build positive relationships with customers Provide technical support to customers in the event of an issue Tie the workflow to the schedule to minimize unnecessary travel and travel to customers by ground, train, and air transportation as needed Provide training to customers on the essential use and operation of Bio Analytics instruments Perform field service, calibration, and installation of complex mechanical systems, and perform preventative maintenance and field sterilizations Assist with resolving IT issues related to Bio Analytics system installations and follow all company procedures and protocols Assist in drafting documentation of process and procedure as required Keep accurate records and a precise count of parts assigned to the engineer Produce timely, accurate, and detailed service reports and prepare customer-facing estimates of repairs Pass along identified leads to the sales manager Travel to our Ann Arbor, MI, Fremont, CA, and additional facilities and sites for training and conferences as needed All other duties as assigned by management Expect up to 90% overnight travel to support Field Service activities in the greater eastern region of NA Lift items that weigh up to 35 Kg What Will Convince Us Associate's degree in engineering or military training certifications and/or 5+ years of proven field service experience 3+ years of field service experience in the Bio-Pharmaceutical industry Troubleshoot, test, repair, and service technical equipment with excellent mechanical, electrical, and IT skills Valid Driver's License Proficient with MS Office software, including Outlook, Word, and Excel We Value Flexible shifts and adaptability to changing work schedules Completion of a bachelor's degree in mechanical engineering, biomechanical engineering, biomedical engineering, or a related field Familiarity with mobile tools and applications Excellent driving record Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, we offer a wide range of benefits, including personal and professional development, work-life balance, comprehensive onboarding, and a welcoming culture. We also offer a variety of health and well-being support, including medical plans, dental, vision, EAP, and other wellness programs. Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, or based on status in any other protected group of class.
#J-18808-Ljbffr