Sartorius
Field Service Engineer - Remote - Southern East Coast
Sartorius, Saint Louis, Missouri, United States, 63146
Overview
Field Service Engineer - Remote - Southern East Coast. Sartorius is hiring a Field Service Engineer to join a driven and growing team. The ideal candidate is a self-starter, proactive, and energetic, looking to contribute ideas and take decisive action. We offer a demanding, fast-paced environment with strong work-life balance and real-world impact on career development. What You Will Accomplish Together With Us
Provide exceptional customer care and build positive relationships with customers Provide technical support to customers in the event of issues Coordinate workflow with the schedule to minimize travel; travel to customers by ground, train, and air as needed Provide training to customers on the essential use and operation of Bio Analytics instruments Perform field service, calibration, and installation of complex mechanical systems; perform preventative maintenance and field sterilizations Assist with resolving IT issues related to Bio Analytics system installations; follow company procedures and perform software updates/upgrades Assist in drafting documentation of processes and procedures as required Keep accurate records (written/paper form) and maintain an accurate count of parts issued to the engineer Produce timely, accurate, and detailed service reports and prepare customer-facing estimates of repairs Pass along identified leads to the sales manager Travel to our Ann Arbor, MI, Fremont, CA, and additional facilities/sites for training and conferences as needed Other duties as assigned by management Expect up to 90% overnight travel to support Field Service activities in the greater eastern region of NA, with support in additional areas of NA Lift items up to 35 kg What Will Convince Us
Associate's degree in engineering or military training certifications and/or 5+ years of proven field service experience 3+ years of field service experience in the Bio-Pharmaceutical industry Ability to troubleshoot, test, repair, and service technical equipment with strong mechanical, electrical, and IT skills Valid Driver's License Proficient with MS Office software, including Outlook, Word, and Excel We Value
Ability to work flexible shifts and adapt to changing work schedules Completion of a bachelor's degree in mechanical, biomechanical, biomedical engineering, or a related field Familiarity with mobile tools and applications Excellent driving record Identification with our core values: Sustainability, Openness, Enjoyment What We Offer
As a growing global life science company, Sartorius offers a wide range of benefits: Personal and Professional Development:
Mentoring, leadership programs, internal seminars Worklife Balance:
Paid vacation, sick time, corporate holidays, community service day; flexible work schedules Making an Impact Right from the Start:
Comprehensive onboarding, including a virtual online platform Welcoming Culture:
Mutual support, team spirit and international collaboration; communities on topics such as Coaching, Agile Working, and a Women’s Network Health & Well Being:
Health plans, dental, vision, EAP, and wellness programs Intelligent Working Environment:
Smart buildings with the latest technology and equipment Retirement Savings Plan:
401(k) with company match Flexible Spending:
HSA, FSA (dependent care and healthcare) Company Paid Benefits:
Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional:
Supplemental Life Insurance, Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, or other protected status. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info and E-Verify Workers Rights are provided as part of our equal opportunity and compliance information. We look forward to receiving your application. For more information, visit
www.sartorius.com/career .
#J-18808-Ljbffr
Field Service Engineer - Remote - Southern East Coast. Sartorius is hiring a Field Service Engineer to join a driven and growing team. The ideal candidate is a self-starter, proactive, and energetic, looking to contribute ideas and take decisive action. We offer a demanding, fast-paced environment with strong work-life balance and real-world impact on career development. What You Will Accomplish Together With Us
Provide exceptional customer care and build positive relationships with customers Provide technical support to customers in the event of issues Coordinate workflow with the schedule to minimize travel; travel to customers by ground, train, and air as needed Provide training to customers on the essential use and operation of Bio Analytics instruments Perform field service, calibration, and installation of complex mechanical systems; perform preventative maintenance and field sterilizations Assist with resolving IT issues related to Bio Analytics system installations; follow company procedures and perform software updates/upgrades Assist in drafting documentation of processes and procedures as required Keep accurate records (written/paper form) and maintain an accurate count of parts issued to the engineer Produce timely, accurate, and detailed service reports and prepare customer-facing estimates of repairs Pass along identified leads to the sales manager Travel to our Ann Arbor, MI, Fremont, CA, and additional facilities/sites for training and conferences as needed Other duties as assigned by management Expect up to 90% overnight travel to support Field Service activities in the greater eastern region of NA, with support in additional areas of NA Lift items up to 35 kg What Will Convince Us
Associate's degree in engineering or military training certifications and/or 5+ years of proven field service experience 3+ years of field service experience in the Bio-Pharmaceutical industry Ability to troubleshoot, test, repair, and service technical equipment with strong mechanical, electrical, and IT skills Valid Driver's License Proficient with MS Office software, including Outlook, Word, and Excel We Value
Ability to work flexible shifts and adapt to changing work schedules Completion of a bachelor's degree in mechanical, biomechanical, biomedical engineering, or a related field Familiarity with mobile tools and applications Excellent driving record Identification with our core values: Sustainability, Openness, Enjoyment What We Offer
As a growing global life science company, Sartorius offers a wide range of benefits: Personal and Professional Development:
Mentoring, leadership programs, internal seminars Worklife Balance:
Paid vacation, sick time, corporate holidays, community service day; flexible work schedules Making an Impact Right from the Start:
Comprehensive onboarding, including a virtual online platform Welcoming Culture:
Mutual support, team spirit and international collaboration; communities on topics such as Coaching, Agile Working, and a Women’s Network Health & Well Being:
Health plans, dental, vision, EAP, and wellness programs Intelligent Working Environment:
Smart buildings with the latest technology and equipment Retirement Savings Plan:
401(k) with company match Flexible Spending:
HSA, FSA (dependent care and healthcare) Company Paid Benefits:
Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional:
Supplemental Life Insurance, Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, or other protected status. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info and E-Verify Workers Rights are provided as part of our equal opportunity and compliance information. We look forward to receiving your application. For more information, visit
www.sartorius.com/career .
#J-18808-Ljbffr