CornerStone Professional Placement
Life & Health Insurance Operations Supervisor
CornerStone Professional Placement, Arlington, Texas, United States, 76000
Life & Health Insurance Operations Supervisor
Location:
Fort Worth, TX
Employment Type:
Direct Hire
Schedule:
Hybrid; Tuesday–Thursday on-site, Monday/Friday WFH
Salary:
$84,000 – $87,000 + 7% bonus
Responsibilities:
Lead, coach, and mentor a team supporting Life, Long Term Care, Disability Income, and Hybrid insurance operations
Ensure compliance, quality control, and timely execution of all insurance-related service activities
Identify and drive process improvements across transactional processing, research/escalations, and client support
Act as the operational bridge between field advisors and insurance carriers
Monitor team performance and provide regular coaching, training, and development plans
Collaborate across internal departments including Compliance, Customer Service, Financial Services, and Technology
Analyze metrics and make informed decisions that positively impact performance, risk mitigation, and client satisfaction
Manage escalated issues with professionalism and urgency while preserving advisor relationships
Support monthly closeouts and meet time-sensitive business processing deadlines
Foster a proactive and supportive team environment that prioritizes accountability and service excellence
Requirements:
Bachelor’s degree in finance, economics, business administration, or related field (or equivalent experience)
3+ years leading and managing a small to mid-sized team
5–10 years of experience in Insurance Operations (Life, LTC, Disability Income, Hybrid products required)
Life & Health Group I Insurance License (required)
Strong communication and relationship-building skills with both internal teams and external partners
Customer service experience with a focus on escalations and conflict resolution
Analytical problem-solver with ability to identify trends and implement operational improvements
Experience working in Agile or Lean environments a plus
Demonstrated ability to perform in high-pressure settings and manage competing priorities
Benefits:
PTO (vacation/sick)
ESOP Contribution
Tuition Reimbursement
Covered Parking
Free Financial Planning
On-site Fitness Center + Classes
Medical Concierge Service
HSA Contributions
Employee Recognition Programs & Social Events
To apply, email your resume to:
allisonh@cornerstonestaffing.com
#J-18808-Ljbffr
Fort Worth, TX
Employment Type:
Direct Hire
Schedule:
Hybrid; Tuesday–Thursday on-site, Monday/Friday WFH
Salary:
$84,000 – $87,000 + 7% bonus
Responsibilities:
Lead, coach, and mentor a team supporting Life, Long Term Care, Disability Income, and Hybrid insurance operations
Ensure compliance, quality control, and timely execution of all insurance-related service activities
Identify and drive process improvements across transactional processing, research/escalations, and client support
Act as the operational bridge between field advisors and insurance carriers
Monitor team performance and provide regular coaching, training, and development plans
Collaborate across internal departments including Compliance, Customer Service, Financial Services, and Technology
Analyze metrics and make informed decisions that positively impact performance, risk mitigation, and client satisfaction
Manage escalated issues with professionalism and urgency while preserving advisor relationships
Support monthly closeouts and meet time-sensitive business processing deadlines
Foster a proactive and supportive team environment that prioritizes accountability and service excellence
Requirements:
Bachelor’s degree in finance, economics, business administration, or related field (or equivalent experience)
3+ years leading and managing a small to mid-sized team
5–10 years of experience in Insurance Operations (Life, LTC, Disability Income, Hybrid products required)
Life & Health Group I Insurance License (required)
Strong communication and relationship-building skills with both internal teams and external partners
Customer service experience with a focus on escalations and conflict resolution
Analytical problem-solver with ability to identify trends and implement operational improvements
Experience working in Agile or Lean environments a plus
Demonstrated ability to perform in high-pressure settings and manage competing priorities
Benefits:
PTO (vacation/sick)
ESOP Contribution
Tuition Reimbursement
Covered Parking
Free Financial Planning
On-site Fitness Center + Classes
Medical Concierge Service
HSA Contributions
Employee Recognition Programs & Social Events
To apply, email your resume to:
allisonh@cornerstonestaffing.com
#J-18808-Ljbffr