H&R Block
Overview
Base pay range: $15.00/hr - $40.00/hr. This role is a full-time, in-person position based in Scotts Valley, CA. You will start with a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time January through April, including evenings and weekends as needed. Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll lead customer-centric teams to accelerate seasonal tax business and drive office growth. Prior tax preparation experience is not required. Responsibilities
Provide leadership and development for associates across three tax offices. Deliver an outstanding client experience and achieve office growth objectives. Lead daily team meetings and communicate essential information to tax office associates. Manage office staffing, operations, and logistics with support from Associate Team Leaders. Partner with the District General Manager to create and implement office growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office positions. Conduct timely performance reviews and coordinate with Associate Relations Center to resolve issues and address performance concerns. Build an engaging team environment across all offices through training and coaching, recognizing outstanding contributions. Create associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. What you'll bring to the team
People management experience with the ability to grow and develop associates. Aptitude for growth plan execution and leading toward a growth culture. Strong decision-making and judgment skills; ability to work in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency in MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Requirements and Benefits
In-person role; not remote. Benefit offerings to support health, wellbeing, and financial wellness (varies by eligibility). Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment. Pay range information provided in the job posting: $15.00 - $40.00 per hour. Additional Information
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.
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Base pay range: $15.00/hr - $40.00/hr. This role is a full-time, in-person position based in Scotts Valley, CA. You will start with a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time January through April, including evenings and weekends as needed. Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll lead customer-centric teams to accelerate seasonal tax business and drive office growth. Prior tax preparation experience is not required. Responsibilities
Provide leadership and development for associates across three tax offices. Deliver an outstanding client experience and achieve office growth objectives. Lead daily team meetings and communicate essential information to tax office associates. Manage office staffing, operations, and logistics with support from Associate Team Leaders. Partner with the District General Manager to create and implement office growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office positions. Conduct timely performance reviews and coordinate with Associate Relations Center to resolve issues and address performance concerns. Build an engaging team environment across all offices through training and coaching, recognizing outstanding contributions. Create associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. What you'll bring to the team
People management experience with the ability to grow and develop associates. Aptitude for growth plan execution and leading toward a growth culture. Strong decision-making and judgment skills; ability to work in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency in MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Requirements and Benefits
In-person role; not remote. Benefit offerings to support health, wellbeing, and financial wellness (varies by eligibility). Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment. Pay range information provided in the job posting: $15.00 - $40.00 per hour. Additional Information
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.
#J-18808-Ljbffr