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CVS Health

Pharmacy Manager

CVS Health, Huntersville, North Carolina, United States, 28078

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Overview

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Pharmacy Manager

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CVS Health . At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. Job Purpose and Summary

CVS Health is focused on transforming health care for customers and making the company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. In Retail locations, Pharmacy Managers cultivate a culture of excellence, modeling care and setting the standard for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities.

You will support program awareness, onboard newly hired team members, and recognize colleagues for their success. The Pharmacy Manager demonstrates best practices, provides meaningful counseling, and ensures compliance with all legal and regulatory guidelines.

Responsibilities

Direct and effective management of the pharmacy team, including but not limited to:

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices

Overseeing the pharmacy team during bench shifts, coaching, and follow-up on performance

Supporting safe and accurate prescription fulfillment by following workflow procedures and safety guardrails

Contributing to positive patient experiences through empathetic care and collaboration with the patient’s healthcare team

Delivering immunizations and supporting Technicians to learn immunization practices

Managing pharmacy inventory with focus on protecting cold chain products

Conducting onboarding for Technicians and Pharmacists and ensuring timely training and licensure

Ensuring operations comply with state Board of Pharmacy regulations; escalating issues as needed

Partnering with Store Manager to maintain a healthy talent pipeline and track required training

Overseeing Staff Pharmacists and District Support Pharmacists; delivering performance reviews

Maintaining a safe, inclusive, and engaging team dynamic; managing pharmacy scheduling

Reviewing business reporting to improve workflow, service, patient care, and compliance

Establishing a culture of safety, empowerment, and inclusion; encouraging feedback and action

Maintaining clinical and technical skills; pursuing trainings and CMEs

Supporting access to care and improving outcomes through pharmacist-delivered clinical care where permissible

Understanding and complying with applicable laws, regulations, and CVS Health policies; protecting patient privacy and maintaining a safe workplace

Required Qualifications

Active Pharmacist License in the state where the Store is located

Active National Provider Identifier (NPI)

Not on the DEA Excluded Parties list

1-2 years of experience as a Pharmacist

Essential Functions

Regular and predictable attendance, including nights and weekends

Ability to complete required training within designated timeframe

Attention and Focus:

Ability to concentrate on a task over a period of time

Ability to pivot quickly between tasks to meet patient and business needs

Ability to verify prescription information and label accuracy

Customer Service and Team Orientation:

Actively help people in a friendly manner

Notice and understand patients’ reactions and respond appropriately

Communication Skills:

Use verbal and written communication to interact with patients and colleagues

Active listening to understand and respond appropriately

Mathematical Reasoning:

Compute quantities to dispense, days’ supply, and bottle counts

Problem Resolution:

Identify challenging interactions and choose appropriate actions

Physical Demands:

Mobility and prolonged standing

Lift, scan, and bag items; reach, twist, and stand for extended periods

Fine motor tasks and visual acuity for prescriptions and computer work

Occasional lifting up to 20 lbs and frequent lifting up to 10 lbs

Team Management and Leadership:

Lead by example, delegate tasks, foster collaboration

Motivate and supervise team to adhere to standards

Apply problem-solving and adapt to changing circumstances

Coach, give feedback, and address performance issues

Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program

3-5 years of related experience in pharmacy, retail, medical, or customer service

Ability to work in the home store and across the market to meet business needs

Anticipated Weekly Hours 38

Time Type Full time

Pay Range $65.00 - $82.00

This range represents base pay. Actual offer depends on experience, education, geography and other factors. Eligible for CVS Health bonus or incentive programs.

Benefits

Affordable medical plan options, a 401(k) with company matching, and employee stock purchase plan

No-cost wellness programs, counseling, and financial coaching

Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more

For more information, visit CVS Health careers benefits page. The application window is subject to change. Qualified applicants will be considered in accordance with all applicable laws.

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