Insulet
Employer Industry: Medical Devices
Why consider this job opportunity: - Salary up to $82,237.50 - 100% remote working arrangements available, with the option for hybrid work - Opportunity for career advancement and growth within a leading global medical device company - Work in a supportive environment that values innovation and collaboration - Chance to make a meaningful impact on the lives of people living with diabetes - Comprehensive benefits package including bonuses and equity options
What to Expect (Job Responsibilities): - Supervise the day-to-day operations of the Lead Generation Specialists team and act as the main escalation point for customer inquiries - Define, manage, and implement enhancements to sales processes and systems - Analyze data insights and trends to prioritize pipeline leads and drive business impact - Provide regular feedback to team members to enhance performance and achieve outstanding results - Collaborate with cross-functional teams to resolve conflicts and ensure seamless operations
What is Required (Qualifications): - Associate’s degree and 7+ years of experience in an inside sales or contact center environment - Strong background in sales and call center operations, including knowledge of contact center metrics and service quality management - Experience providing remote support in a regulated environment - Exceptional customer service skills, preferably in a medical or health-related context - Willingness to travel occasionally as required by the position
How to Stand Out (Preferred Qualifications): - Bachelor’s degree and 5+ years of experience in an inside sales or contact center environment - Knowledge of diabetes and experience supporting patients with diabetes - Familiarity with industry best practices and standards related to sales and customer service
#MedicalDevices #CustomerService #RemoteWork #CareerGrowth #DiabetesCare
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity: - Salary up to $82,237.50 - 100% remote working arrangements available, with the option for hybrid work - Opportunity for career advancement and growth within a leading global medical device company - Work in a supportive environment that values innovation and collaboration - Chance to make a meaningful impact on the lives of people living with diabetes - Comprehensive benefits package including bonuses and equity options
What to Expect (Job Responsibilities): - Supervise the day-to-day operations of the Lead Generation Specialists team and act as the main escalation point for customer inquiries - Define, manage, and implement enhancements to sales processes and systems - Analyze data insights and trends to prioritize pipeline leads and drive business impact - Provide regular feedback to team members to enhance performance and achieve outstanding results - Collaborate with cross-functional teams to resolve conflicts and ensure seamless operations
What is Required (Qualifications): - Associate’s degree and 7+ years of experience in an inside sales or contact center environment - Strong background in sales and call center operations, including knowledge of contact center metrics and service quality management - Experience providing remote support in a regulated environment - Exceptional customer service skills, preferably in a medical or health-related context - Willingness to travel occasionally as required by the position
How to Stand Out (Preferred Qualifications): - Bachelor’s degree and 5+ years of experience in an inside sales or contact center environment - Knowledge of diabetes and experience supporting patients with diabetes - Familiarity with industry best practices and standards related to sales and customer service
#MedicalDevices #CustomerService #RemoteWork #CareerGrowth #DiabetesCare
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr