Aledade
Employer Industry: Healthcare Technology
Why consider this job opportunity: - Salary up to $90,000 base + bonus + equity - Opportunity for career advancement and growth within a leading healthcare technology organization - Flexible work schedules and the ability to work remotely from anywhere within the U.S. - Comprehensive benefits package, including health, dental, and vision insurance paid up to 80% - Robust time-off plan with 21 days of PTO in your first year, plus paid volunteer days and holidays - Supportive and inclusive company culture focused on public health and innovation
What to Expect (Job Responsibilities): - Assist customers with complex chat issues that exceed analyst scope - Troubleshoot and resolve tickets requiring in-depth technical assistance - Manage multiple support issues simultaneously while ensuring timely resolutions - Escalate technical issues to higher-level support to enhance efficiency - Own and execute project-related tasks under supervision and direction
What is Required (Qualifications): - Minimum of four years of experience in troubleshooting application issues within healthcare settings - Demonstrated competency in HL7 SIU and/or ADT, HIPAA X12 837, or CCDA - Proficient in SQL and experienced with SFTP and VPN connectivity - Strong time management skills and a proactive approach to problem-solving - Bachelor's Degree in Health Informatics, Information Technology, or a related field
How to Stand Out (Preferred Qualifications): - Working knowledge of navigating the Mirth interface engine
#HealthcareTechnology #RemoteWork #CareerGrowth #InclusiveCulture #HealthcareInnovation
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity: - Salary up to $90,000 base + bonus + equity - Opportunity for career advancement and growth within a leading healthcare technology organization - Flexible work schedules and the ability to work remotely from anywhere within the U.S. - Comprehensive benefits package, including health, dental, and vision insurance paid up to 80% - Robust time-off plan with 21 days of PTO in your first year, plus paid volunteer days and holidays - Supportive and inclusive company culture focused on public health and innovation
What to Expect (Job Responsibilities): - Assist customers with complex chat issues that exceed analyst scope - Troubleshoot and resolve tickets requiring in-depth technical assistance - Manage multiple support issues simultaneously while ensuring timely resolutions - Escalate technical issues to higher-level support to enhance efficiency - Own and execute project-related tasks under supervision and direction
What is Required (Qualifications): - Minimum of four years of experience in troubleshooting application issues within healthcare settings - Demonstrated competency in HL7 SIU and/or ADT, HIPAA X12 837, or CCDA - Proficient in SQL and experienced with SFTP and VPN connectivity - Strong time management skills and a proactive approach to problem-solving - Bachelor's Degree in Health Informatics, Information Technology, or a related field
How to Stand Out (Preferred Qualifications): - Working knowledge of navigating the Mirth interface engine
#HealthcareTechnology #RemoteWork #CareerGrowth #InclusiveCulture #HealthcareInnovation
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr