Arch Telecom
Retail Store Manager MUNDELEIN | W Maple Ave
Arch Telecom, Mundelein, Illinois, United States, 60060
Retail Store Manager – Mundelein, IL – W Maple Ave
Retail Store Manager (RSM) works as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSMs lead by example as brand ambassadors, creating energy and excitement around our products and services.
What you’ll do in this role
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
Ensure the store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives.
Sell personalized solutions beyond the basic device and service plan, including accessories and IoT devices.
Maintain the store’s best‑in‑class condition and appearance.
Approach service and sales needs with patience, honesty and empathy.
Use digital tools to enhance customer interactions and onboarding.
Complete trainings on in‑store experience, new skills, processes, system knowledge and reference resources.
Build relationships and partner with employees across channels to own the customer experience and resolve issues.
Identify and hand‑off small business leads.
Develop strong peer relationships and contribute to the company’s success.
Provide a first‑class customer experience while enjoying a good time.
The ideal candidate will bring
Leadership experience.
Competitive drive and confidence in a fast‑paced sales environment.
Willingness to lead your team, share best practices, and serve customers.
Operational, financial and performance management skills.
Excellent communication skills with team and customers.
Prior wireless sales experience.
Benefits
Employee Stock Ownership Program (ESOP).
Competitive salary and bonus earnings.
Automatic raises when reaching attainable milestones.
Opportunities for career advancement.
A culture of care and excellence.
Health benefits for full‑time employees.
Seniority level:
Mid‑Senior level
Employment type:
Full‑time (45 hours)
Job function:
Sales and Business Development
Industry:
Retail
Location:
Mundelein, IL
Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team.
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr
What you’ll do in this role
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
Ensure the store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives.
Sell personalized solutions beyond the basic device and service plan, including accessories and IoT devices.
Maintain the store’s best‑in‑class condition and appearance.
Approach service and sales needs with patience, honesty and empathy.
Use digital tools to enhance customer interactions and onboarding.
Complete trainings on in‑store experience, new skills, processes, system knowledge and reference resources.
Build relationships and partner with employees across channels to own the customer experience and resolve issues.
Identify and hand‑off small business leads.
Develop strong peer relationships and contribute to the company’s success.
Provide a first‑class customer experience while enjoying a good time.
The ideal candidate will bring
Leadership experience.
Competitive drive and confidence in a fast‑paced sales environment.
Willingness to lead your team, share best practices, and serve customers.
Operational, financial and performance management skills.
Excellent communication skills with team and customers.
Prior wireless sales experience.
Benefits
Employee Stock Ownership Program (ESOP).
Competitive salary and bonus earnings.
Automatic raises when reaching attainable milestones.
Opportunities for career advancement.
A culture of care and excellence.
Health benefits for full‑time employees.
Seniority level:
Mid‑Senior level
Employment type:
Full‑time (45 hours)
Job function:
Sales and Business Development
Industry:
Retail
Location:
Mundelein, IL
Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team.
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr