Jerry
Director, Business Operations & Strategy (Marketplace Growth)
Jerry, San Jose, California, United States, 95199
Overview
Jerry.ai is looking for a
Director, Business Operations & Strategy (Marketplace Growth)
to help scale our core insurance business. We hit a milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. In this high-visibility role, you will report directly to our VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Responsibilities
Own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Collaborate cross-functionally with product, engineering, and analytics to create a seamless user experience and drive critical outcomes for the insurance marketplace (loss ratio, retention, and conversion). Develop and implement operational/strategic initiatives to scale the marketplace growth from 5M to 50M customers and contribute to reaching a $10B business. Partner with senior leaders to define KPIs, monitor performance, and optimize programs to support profitability and growth. Qualifications
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc). 7+ years of management consulting experience from a top firm (McKinsey, Bain, or Boston Consulting Group preferred). Track record of hiring and managing high-performing teams. Who You Are
You have a structured framework for problem-solving and live by first principles. You can communicate effectively with technical stakeholders, business partners, and the company’s C-suite. You set a very high bar for yourself and your team and continuously push for excellence. About Jerry.ai
Jerry.ai is building the first super app to make car ownership affordable and accessible—insurance, buy/sell, registration, loans, safety, repairs, parking, etc.—a $2T market in the U.S. We started with insurance in 2019 and have since launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 60X, and grown our team to 225 across 6 countries. Equal Employment Opportunity
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Compensation & Benefits
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are backed by artificial intelligence and machine learning to automate owning and maintaining a car while providing personalized services for all car owners’ needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers, from car insurance and financing to maintenance and safety. We are the #1 rated app in our category with a 4.7 rating and 5M+ customers, and we have raised more than $240 million in financing since our founding in 2017.
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Jerry.ai is looking for a
Director, Business Operations & Strategy (Marketplace Growth)
to help scale our core insurance business. We hit a milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. In this high-visibility role, you will report directly to our VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Responsibilities
Own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Collaborate cross-functionally with product, engineering, and analytics to create a seamless user experience and drive critical outcomes for the insurance marketplace (loss ratio, retention, and conversion). Develop and implement operational/strategic initiatives to scale the marketplace growth from 5M to 50M customers and contribute to reaching a $10B business. Partner with senior leaders to define KPIs, monitor performance, and optimize programs to support profitability and growth. Qualifications
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc). 7+ years of management consulting experience from a top firm (McKinsey, Bain, or Boston Consulting Group preferred). Track record of hiring and managing high-performing teams. Who You Are
You have a structured framework for problem-solving and live by first principles. You can communicate effectively with technical stakeholders, business partners, and the company’s C-suite. You set a very high bar for yourself and your team and continuously push for excellence. About Jerry.ai
Jerry.ai is building the first super app to make car ownership affordable and accessible—insurance, buy/sell, registration, loans, safety, repairs, parking, etc.—a $2T market in the U.S. We started with insurance in 2019 and have since launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 60X, and grown our team to 225 across 6 countries. Equal Employment Opportunity
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Compensation & Benefits
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are backed by artificial intelligence and machine learning to automate owning and maintaining a car while providing personalized services for all car owners’ needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers, from car insurance and financing to maintenance and safety. We are the #1 rated app in our category with a 4.7 rating and 5M+ customers, and we have raised more than $240 million in financing since our founding in 2017.
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