San Bernardino County
Healthcare Program Administrator - Risk Management*
San Bernardino County, San Bernardino, California, United States, 92409
Healthcare Program Administrator
Arrowhead Regional Medical Center (ARMC) is recruiting for a Healthcare Program Administrator who develops, plans, coordinates, and maintains hospital-wide risk management and patient safety initiatives to support quality care, regulatory compliance, and organizational integrity at ARMC, an acute care teaching hospital. This position plays a critical role in identifying, analyzing, and mitigating risks to patients, visitors, staff, and the organization. The incumbent works collaboratively with leadership, medical staff, and regulatory agencies to ensure compliance with laws, accreditation standards, and best practices in healthcare risk management.
The Risk Management Healthcare Program Administrator functions with a high degree of independence, overseeing confidential and complex programs designed to minimize liability, improve patient safety outcomes, and ensure compliance with state, federal, and accreditation requirements. The position may supervise a small support team and reports directly to a department manager or administrator. This recruitment will be used to fill vacancies within ARMC’s Risk Management Department.
For more information, review the full job description.
Duties
Plan, implement, and oversee ARMC’s risk management programs, including incident reporting, event investigations, claims management, and compliance initiatives.
Collect, analyze, and trend incident and claims data; prepare reports and develop key performance indicators to reduce risk exposure.
Monitor healthcare regulations and accreditation standards; develop and implement policies and procedures to ensure compliance.
Conduct investigations of adverse events, near misses, and complaints; identify root causes and recommend corrective actions.
Coordinate with legal counsel, insurance carriers, and internal departments on liability claims and potential litigation.
Develop and deliver risk management and patient safety education programs for staff and medical personnel.
Serve as a member or chair of hospital committees such as Risk Management, Patient Safety and Quality, or Regulatory Readiness.
Review, draft, and update hospital policies to align with current regulations and best practices.
Act as a liaison and resource to departments, administrators, and medical staff on risk management issues.
Coordinate and participate in accreditation surveys to ensure compliance with applicable standards.
Identify opportunities for process improvement and collaborate with teams to enhance safety and reduce liability.
Supervise and evaluate support staff as assigned, providing training and professional development.
Stay current with healthcare risk management trends and regulatory updates through conferences, seminars, and professional development.
Benefits Overview
Medical & Dental: Family Coverage
Vision: Employee Coverage
Premium subsidies to offset health costs
Flexible Spending Account: Pre‑tax account for qualified healthcare expenses
Up to 4 weeks accruable vacation with cash‑out option
11 days accruable sick leave
15 paid holidays
Perfect Attendance Leave
Flexible work schedules (in some departments)
Generous pension
457(b) Deferred Compensation
Retirement Medical Trust (RMT)
Key Conditions of Employment Applicants selected for this position must pass a background investigation, drug test, verification of employment history, and education check. San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must meet both of the following:
Experience:
Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation and/or compliance in a healthcare or related setting.
Education:
A Bachelor’s Degree in Healthcare or Business Administration, risk management, Nursing, or a closely related field. The ideal candidate will possess five (5) years of professional experience in healthcare risk management and demonstrate strong knowledge of healthcare laws, regulations, and accreditation standards, including those established by The Joint Commission, CMS, and CDPH. They should have proven experience conducting risk assessments, investigations, and root cause analyses in an acute care hospital setting. The candidate must exhibit excellent communication, analytical, and collaborative skills to effectively promote patient safety and ensure organizational compliance.
Certification (Preferred):
Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS).
Application Procedure Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 31, 2025. It is advantageous to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. All communications regarding the selection process will be via e‑mail. Applicants are encouraged to check their e‑mail frequently to learn additional information regarding this recruitment.
Technical Assistance If you require technical assistance, follow the instructions in the Government Jobs online application guide or contact the Toll‑Free Applicant Support line at (855) 524‑5627. Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application.
EEO/ADA Statement San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. For information and instructions to request Veteran's Preference points, please refer to Veterans' Preference Information (Download PDF).
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The Risk Management Healthcare Program Administrator functions with a high degree of independence, overseeing confidential and complex programs designed to minimize liability, improve patient safety outcomes, and ensure compliance with state, federal, and accreditation requirements. The position may supervise a small support team and reports directly to a department manager or administrator. This recruitment will be used to fill vacancies within ARMC’s Risk Management Department.
For more information, review the full job description.
Duties
Plan, implement, and oversee ARMC’s risk management programs, including incident reporting, event investigations, claims management, and compliance initiatives.
Collect, analyze, and trend incident and claims data; prepare reports and develop key performance indicators to reduce risk exposure.
Monitor healthcare regulations and accreditation standards; develop and implement policies and procedures to ensure compliance.
Conduct investigations of adverse events, near misses, and complaints; identify root causes and recommend corrective actions.
Coordinate with legal counsel, insurance carriers, and internal departments on liability claims and potential litigation.
Develop and deliver risk management and patient safety education programs for staff and medical personnel.
Serve as a member or chair of hospital committees such as Risk Management, Patient Safety and Quality, or Regulatory Readiness.
Review, draft, and update hospital policies to align with current regulations and best practices.
Act as a liaison and resource to departments, administrators, and medical staff on risk management issues.
Coordinate and participate in accreditation surveys to ensure compliance with applicable standards.
Identify opportunities for process improvement and collaborate with teams to enhance safety and reduce liability.
Supervise and evaluate support staff as assigned, providing training and professional development.
Stay current with healthcare risk management trends and regulatory updates through conferences, seminars, and professional development.
Benefits Overview
Medical & Dental: Family Coverage
Vision: Employee Coverage
Premium subsidies to offset health costs
Flexible Spending Account: Pre‑tax account for qualified healthcare expenses
Up to 4 weeks accruable vacation with cash‑out option
11 days accruable sick leave
15 paid holidays
Perfect Attendance Leave
Flexible work schedules (in some departments)
Generous pension
457(b) Deferred Compensation
Retirement Medical Trust (RMT)
Key Conditions of Employment Applicants selected for this position must pass a background investigation, drug test, verification of employment history, and education check. San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must meet both of the following:
Experience:
Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation and/or compliance in a healthcare or related setting.
Education:
A Bachelor’s Degree in Healthcare or Business Administration, risk management, Nursing, or a closely related field. The ideal candidate will possess five (5) years of professional experience in healthcare risk management and demonstrate strong knowledge of healthcare laws, regulations, and accreditation standards, including those established by The Joint Commission, CMS, and CDPH. They should have proven experience conducting risk assessments, investigations, and root cause analyses in an acute care hospital setting. The candidate must exhibit excellent communication, analytical, and collaborative skills to effectively promote patient safety and ensure organizational compliance.
Certification (Preferred):
Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS).
Application Procedure Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 31, 2025. It is advantageous to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. All communications regarding the selection process will be via e‑mail. Applicants are encouraged to check their e‑mail frequently to learn additional information regarding this recruitment.
Technical Assistance If you require technical assistance, follow the instructions in the Government Jobs online application guide or contact the Toll‑Free Applicant Support line at (855) 524‑5627. Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application.
EEO/ADA Statement San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. For information and instructions to request Veteran's Preference points, please refer to Veterans' Preference Information (Download PDF).
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