JPMorganChase
Branch Operations Lead - Georgia Northeast - Stone Mountain, GA,
JPMorganChase, Stone Mountain, Georgia, United States, 30083
Branch Operations Lead - Georgia Northeast - Stone Mountain, GA
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Branch Operations Lead - Georgia Northeast - Stone Mountain, GA
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JPMorganChase Overview
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, assist with transactions, manage lobby flow, and schedule meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively; anticipate their needs while checking them into the waiting queue. Lead branch operations, including managing cash devices like the cash vault and ATM; resolve client issues quickly and accurately while adhering to bank policies and procedures. Introduce clients to the branch team to deliver seamless service and assist with specialized financial needs. Simplify the banking experience by sharing self-service options, enabling clients to access their accounts anytime. Support all aspects of branch operations with a focus on loss control, compliance, and audits to ensure secure, smooth operations. Qualifications
1+ years of retail banking experience. High school diploma, GED, or foreign equivalent. Ability to work branch hours including weekends and evenings. Preferred Qualifications
6+ months of Associate Banker (Teller) experience. College degree or military equivalent. Training and Travel
Complete the Branch Operations Lead Training Program before placement as Branch Operations Lead. Travel as required for in-person training and meetings. About Us
Chase is a leading financial services firm, helping households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put customers at the heart of everything we do. We offer a competitive total rewards package and a range of benefits based on eligibility. Equal Opportunity Employer
We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of protected attributes. We provide reasonable accommodations for religious practices, mental health or disability needs. Visit our FAQs for more information about requesting an accommodation.
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Join to apply for the
Branch Operations Lead - Georgia Northeast - Stone Mountain, GA
role at
JPMorganChase Overview
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, assist with transactions, manage lobby flow, and schedule meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively; anticipate their needs while checking them into the waiting queue. Lead branch operations, including managing cash devices like the cash vault and ATM; resolve client issues quickly and accurately while adhering to bank policies and procedures. Introduce clients to the branch team to deliver seamless service and assist with specialized financial needs. Simplify the banking experience by sharing self-service options, enabling clients to access their accounts anytime. Support all aspects of branch operations with a focus on loss control, compliance, and audits to ensure secure, smooth operations. Qualifications
1+ years of retail banking experience. High school diploma, GED, or foreign equivalent. Ability to work branch hours including weekends and evenings. Preferred Qualifications
6+ months of Associate Banker (Teller) experience. College degree or military equivalent. Training and Travel
Complete the Branch Operations Lead Training Program before placement as Branch Operations Lead. Travel as required for in-person training and meetings. About Us
Chase is a leading financial services firm, helping households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put customers at the heart of everything we do. We offer a competitive total rewards package and a range of benefits based on eligibility. Equal Opportunity Employer
We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of protected attributes. We provide reasonable accommodations for religious practices, mental health or disability needs. Visit our FAQs for more information about requesting an accommodation.
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