California Franchise Tax Board
Staff Services Analyst
California Franchise Tax Board, Sacramento, California, United States, 95828
Staff Services Analyst
Join to apply for the
Staff Services Analyst
role at
California Franchise Tax Board
Under the supervision of the Administrator II of the Disclosure Program Unit, the incumbent’s primary responsibility is assisting in the overall administration of various workloads and program functions. Activities vary in the degree of complexity but may include the following: Please see duty statement.
Position Details
Job Code #: JC-496537
Position #: 564-184-5157-XXX
Working Title: Staff Services Analyst
Classification: STAFF SERVICES ANALYST
Salary Range: $3,861.00 - $4,839.00 A; $4,181.00 - $5,233.00 B; $5,014.00 - $6,276.00 C
# of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Desirable Qualifications
Ability to effectively multi-task, prioritize, manage time, and produce quality work
Ability to work both independently and with a team
Ability to take initiative to produce completed work
Strong verbal and written communication skills
Experience writing and preparing correspondence/documents
Experience working in customer service
Experience performing analytical and research work
Strong work ethic and enthusiasm
Experience providing oral presentations
Enterprise wide project or team experience
Experience handling and maintaining confidential and sensitive information
Knowledge of and experience with Microsoft Office (Excel, Word, Outlook, and Power Point)
Knowledge of and experience with departmental collection systems such as Taxpayer Information (TI), Business Entities Tax System (BETS), Integrated Non-filer Compliance (INC), Accounts Receivable Collections System (ARCS), Professional Audit Support System (PASS), Taxpayer Folder (TPF), and Case Management (CM)
Contact Information Human Resources Contact: (916) 845-3608
Hiring Unit Contact: Alena Nalbandyan, (916) 845-3392, Alena.Nalbandyan@ftb.ca.gov
Department Website: http://www.ftb.ca.gov
EEO & Accommodations EEO Contact: EEO Office, (916) 845-2860
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) – TTY is a Telecommunications Device for the Deaf, reachable only from phones equipped with a TTY Device.
Final Filing Date: 11/1/2025
#J-18808-Ljbffr
Staff Services Analyst
role at
California Franchise Tax Board
Under the supervision of the Administrator II of the Disclosure Program Unit, the incumbent’s primary responsibility is assisting in the overall administration of various workloads and program functions. Activities vary in the degree of complexity but may include the following: Please see duty statement.
Position Details
Job Code #: JC-496537
Position #: 564-184-5157-XXX
Working Title: Staff Services Analyst
Classification: STAFF SERVICES ANALYST
Salary Range: $3,861.00 - $4,839.00 A; $4,181.00 - $5,233.00 B; $5,014.00 - $6,276.00 C
# of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Desirable Qualifications
Ability to effectively multi-task, prioritize, manage time, and produce quality work
Ability to work both independently and with a team
Ability to take initiative to produce completed work
Strong verbal and written communication skills
Experience writing and preparing correspondence/documents
Experience working in customer service
Experience performing analytical and research work
Strong work ethic and enthusiasm
Experience providing oral presentations
Enterprise wide project or team experience
Experience handling and maintaining confidential and sensitive information
Knowledge of and experience with Microsoft Office (Excel, Word, Outlook, and Power Point)
Knowledge of and experience with departmental collection systems such as Taxpayer Information (TI), Business Entities Tax System (BETS), Integrated Non-filer Compliance (INC), Accounts Receivable Collections System (ARCS), Professional Audit Support System (PASS), Taxpayer Folder (TPF), and Case Management (CM)
Contact Information Human Resources Contact: (916) 845-3608
Hiring Unit Contact: Alena Nalbandyan, (916) 845-3392, Alena.Nalbandyan@ftb.ca.gov
Department Website: http://www.ftb.ca.gov
EEO & Accommodations EEO Contact: EEO Office, (916) 845-2860
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) – TTY is a Telecommunications Device for the Deaf, reachable only from phones equipped with a TTY Device.
Final Filing Date: 11/1/2025
#J-18808-Ljbffr