CA Department of Corrections & Rehabilitation
Staff Services Manager I
CA Department of Corrections & Rehabilitation, Sacramento, California, United States, 95828
Staff Services Manager I – CA Department of Corrections & Rehabilitation
Under the HPE Staff Services Manager (SSM) II, the SSM I is the first line supervisor for a group of analysts providing hiring, recruitment, certification, classification & pay (C&P) services to the Department.
The SSM I ensures staff performance measures are met; provides effective supervision, training, and technical direction to analytical staff in the administration of the State’s C&P plan and personnel management functions; plans and distributes workload and sets priorities; provides technical advice and consultation to HQ staff and managers in the interpretation and application of hiring, recruitment, certification, and C&P policies and procedures; personally handles the most sensitive and complex problems; acts as a liaison with various control agencies; contributes toward achieving the Department’s goals of workforce excellence and organizational effectiveness; models and instills the Department’s core values of integrity, accountability, collaboration, and employee well‑being; and acts in the absence of the Staff Services Manager II as necessary. This position requires the use of the Business Information System, Human Resources Technology Success (HRTS), and State Controller’s Office data systems for many daily activities.
Hiring Process The California Department of Corrections and Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. HRTS is an intuitive, user‑friendly system that provides the applicant access to real‑time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR, with direction on creating and/or accessing their account.
For HRTS communication, this is in reference to Job Requisition (JR) 3124.
Position Details This advertisement is for a permanent/full‑time Staff Services Manager I position located in Human Resources Headquarters at 9825 Goethe Road in Sacramento, California. Please indicate the JR number 3124 and the position number on your application: 065-573-4800-037.
Minimum salary: $7,172.00 – $8,910.00. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Multiple positions available. Hybrid telework opportunities with in‑person work required at least two days per week. Employee must reside in California upon appointment.
Working Conditions This position provides hybrid telework opportunities, with employees required to work in‑person at least two days per week. However, changes to the hybrid/telework program are at the department’s discretion.
Minimum Requirements Please refer to the Class Specification for minimum requirements.
Desirable Qualifications
Excellent communication and interpersonal skills, and leadership ability.
Knowledge of the State of California’s civil service personnel laws, regulations, policies, and practices.
Experience partnering with internal stakeholders and/or external stakeholders.
Experience working with stakeholders to resolve sensitive personnel issues.
Experience with technologic platforms including Microsoft Excel, Access databases, data metrics, and DocuSign to organize and analyze data.
Proficient in expressing ideas and information in writing and orally, clearly, accurately, and in an organized manner.
Ability to effectively lead under pressure, adjust to shifting priorities and meet stated deadlines.
Ability to exercise a high degree of initiative, independence and flexibility.
Ability to handle multiple tasks while being creative and remaining highly motivated.
Contact Information Human Resources Contact: Amber Whitford, (279) 210‑3913, AMBER.WHITFORD@CDCR.CA.GOV
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.
EEO Contact Office of Civil Rights, (916) 255‑0458, M_CivilRights@cdcr.ca.gov
California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice) – TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination & Eligibility Information To obtain list eligibility for the Staff Services Manager I classification, before applying for the position, you should first take and pass the examination – Staff Services Manager I Exam Bulletin.
Individuals with a disability and who have Limited Examination and Appointment Program (LEAP) certification from the Department of Rehabilitation may take the online Staff Services Manager I (LEAP) exam.
Statement of Qualifications The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Responses shall be no more than two pages in length and contain your name, the job requisition (JR) number, and the job control (JC) number for this position on the top right of the document. Please describe, in your own words, your relevant education, training, and/or experience that make you the best applicant for this position. Please include examples. Failure to follow these instructions, answer the question, and provide examples may result in your application being disqualified from consideration for this position.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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The SSM I ensures staff performance measures are met; provides effective supervision, training, and technical direction to analytical staff in the administration of the State’s C&P plan and personnel management functions; plans and distributes workload and sets priorities; provides technical advice and consultation to HQ staff and managers in the interpretation and application of hiring, recruitment, certification, and C&P policies and procedures; personally handles the most sensitive and complex problems; acts as a liaison with various control agencies; contributes toward achieving the Department’s goals of workforce excellence and organizational effectiveness; models and instills the Department’s core values of integrity, accountability, collaboration, and employee well‑being; and acts in the absence of the Staff Services Manager II as necessary. This position requires the use of the Business Information System, Human Resources Technology Success (HRTS), and State Controller’s Office data systems for many daily activities.
Hiring Process The California Department of Corrections and Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. HRTS is an intuitive, user‑friendly system that provides the applicant access to real‑time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR, with direction on creating and/or accessing their account.
For HRTS communication, this is in reference to Job Requisition (JR) 3124.
Position Details This advertisement is for a permanent/full‑time Staff Services Manager I position located in Human Resources Headquarters at 9825 Goethe Road in Sacramento, California. Please indicate the JR number 3124 and the position number on your application: 065-573-4800-037.
Minimum salary: $7,172.00 – $8,910.00. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Multiple positions available. Hybrid telework opportunities with in‑person work required at least two days per week. Employee must reside in California upon appointment.
Working Conditions This position provides hybrid telework opportunities, with employees required to work in‑person at least two days per week. However, changes to the hybrid/telework program are at the department’s discretion.
Minimum Requirements Please refer to the Class Specification for minimum requirements.
Desirable Qualifications
Excellent communication and interpersonal skills, and leadership ability.
Knowledge of the State of California’s civil service personnel laws, regulations, policies, and practices.
Experience partnering with internal stakeholders and/or external stakeholders.
Experience working with stakeholders to resolve sensitive personnel issues.
Experience with technologic platforms including Microsoft Excel, Access databases, data metrics, and DocuSign to organize and analyze data.
Proficient in expressing ideas and information in writing and orally, clearly, accurately, and in an organized manner.
Ability to effectively lead under pressure, adjust to shifting priorities and meet stated deadlines.
Ability to exercise a high degree of initiative, independence and flexibility.
Ability to handle multiple tasks while being creative and remaining highly motivated.
Contact Information Human Resources Contact: Amber Whitford, (279) 210‑3913, AMBER.WHITFORD@CDCR.CA.GOV
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.
EEO Contact Office of Civil Rights, (916) 255‑0458, M_CivilRights@cdcr.ca.gov
California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice) – TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination & Eligibility Information To obtain list eligibility for the Staff Services Manager I classification, before applying for the position, you should first take and pass the examination – Staff Services Manager I Exam Bulletin.
Individuals with a disability and who have Limited Examination and Appointment Program (LEAP) certification from the Department of Rehabilitation may take the online Staff Services Manager I (LEAP) exam.
Statement of Qualifications The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Responses shall be no more than two pages in length and contain your name, the job requisition (JR) number, and the job control (JC) number for this position on the top right of the document. Please describe, in your own words, your relevant education, training, and/or experience that make you the best applicant for this position. Please include examples. Failure to follow these instructions, answer the question, and provide examples may result in your application being disqualified from consideration for this position.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
#J-18808-Ljbffr