AAA - CSAA Insurance Group
Senior Manager, Innovation Design & Research - Remote
AAA - CSAA Insurance Group, Los Angeles, California, United States
Employer Industry: Insurance
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Flexible remote work options available
Total compensation package including performance bonuses and a 401(k) with company match
Supportive and inclusive company culture focused on employee development and community service
Chance to shape the future of insurance through innovative design and research initiatives
What to Expect (Job Responsibilities)
Shape the innovation design and research approach, applying foresight to drive innovation
Lead design and research workstreams for innovation projects, ensuring alignment with user needs
Conduct ethnographic research, usability testing, and trend analysis to uncover emerging opportunities
Facilitate workshops and co-creation sessions, translating complex insights into clear narratives
Manage and mentor Design & Research direct reports, fostering a culture of creativity and inclusion
What is Required (Qualifications)
Bachelor’s degree required
10+ years of experience in design consulting or UX design
Significant experience in UX, interaction, or product design with a strong portfolio
Proven ability to think at a systems level and translate research into actionable solutions
Exceptional communication and presentation skills, with proficiency in industry-standard design tools
How to Stand Out (Preferred Qualifications)
Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI) or related field
Strong background in property and casualty insurance or financial services
Familiarity with human-centered design and digital transformation approaches
Expertise in service design and process design
Demonstrated ability to create a collaborative and psychologically safe work environment
#Insurance #UXDesign #RemoteWork #CareerOpportunity #Innovation
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Flexible remote work options available
Total compensation package including performance bonuses and a 401(k) with company match
Supportive and inclusive company culture focused on employee development and community service
Chance to shape the future of insurance through innovative design and research initiatives
What to Expect (Job Responsibilities)
Shape the innovation design and research approach, applying foresight to drive innovation
Lead design and research workstreams for innovation projects, ensuring alignment with user needs
Conduct ethnographic research, usability testing, and trend analysis to uncover emerging opportunities
Facilitate workshops and co-creation sessions, translating complex insights into clear narratives
Manage and mentor Design & Research direct reports, fostering a culture of creativity and inclusion
What is Required (Qualifications)
Bachelor’s degree required
10+ years of experience in design consulting or UX design
Significant experience in UX, interaction, or product design with a strong portfolio
Proven ability to think at a systems level and translate research into actionable solutions
Exceptional communication and presentation skills, with proficiency in industry-standard design tools
How to Stand Out (Preferred Qualifications)
Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI) or related field
Strong background in property and casualty insurance or financial services
Familiarity with human-centered design and digital transformation approaches
Expertise in service design and process design
Demonstrated ability to create a collaborative and psychologically safe work environment
#Insurance #UXDesign #RemoteWork #CareerOpportunity #Innovation
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr