First Security Bank
Part-Time Benefit Eligible Retail Banker - Fayetteville, AR - Job
First Security Bank, Fayetteville, North Carolina, United States, 28305
Part‑Time Benefit Eligible Retail Banker - Fayetteville, AR - Job
Join to apply for the
Part‑Time Benefit Eligible Retail Banker - Fayetteville, AR - Job
role at
First Security Bank
Important Information Regarding Application Process : Please note that we
do not accept resumes
and encourage applicants to
include work history on our formal application available via the "Apply Now" link . Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.
Summary : First Security Bank is seeking a professional, energetic and team‑oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team that is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel, you will accept and process transactions from the bank’s customers by personal contact, mail, and night deposit. You will become knowledgeable in identifying customer needs, servicing accounts, explaining financial products, and helping resolve customer issues. You will also be cross‑trained to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service.
HOURS OF AVAILABILITY : Regularly Scheduled Hours/Week: 30‑37 Hours. Monday‑Thursday 9:00 am‑5:00 pm; Friday 9:30 am‑5:30 pm; Saturday Rotation: 8:45 am‑12:15 pm (typically 1‑2 per month). *Extended working hours may be required.
Qualifications
High school diploma or general education degree (GED) will be required at the completion of your graduating year.
1‑2 years of post‑secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and utilization of the internet is required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue Cashier’s Checks, and cash checks, securing proper identification and following retail policies and procedures.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Identify counterfeit currency and refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using the retail platform; buy and sell currency from the vault as necessary.
Scan all proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross‑selling procedures.
Adhere to daily opening and closing procedures and prescribed security and safety measures.
Maintain currency and coin supply as prescribed by bank policy.
Assist with night deposits, mail deposits, and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, fraud, or insider abuse.
Report department activities and resolve retail outages and research discrepancies.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests such as redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, and providing account printouts.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and providing information on bank services.
Identify fraudulent transactions and review concerns with management.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer information and maintain confidentiality.
Operate computer software and equipment, telephone, scanner, and copier.
Hold a valid driver’s license and have reliable transportation for arriving on time.
Be willing to extend working hours when necessary.
Attend various Retail training classes as assigned by management.
Additional duties may be assigned by management.
Upon Successful Training
Build consumer and business customer profiles.
Process Debit Cards upon request.
Assist customers with name/address changes, account maintenance issues, and complaints.
Update identification.
Open and close accounts.
Handle debit card disputes.
Supervisory Responsibilities This position has no supervisory responsibilities.
Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
Physical Demands The employee must have visual acuity to read materials, identify customers at drive‑through windows or on camera, and converse with customers in person, over the telephone, and using the drive‑through service. Must be able to lift coins and currency weighing up to 50 pounds. Reasonable accommodation may be made for individuals with disabilities.
Mental Demands Maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. Interact with customers and coworkers calmly and maintain confidentiality and professionalism. Use basic mathematical skills related to currency. Read and interpret documents and draft routine written communications.
EEO Statement First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law.
First Security Bank will seek to provide individuals with disabilities (including applicants and employees) with reasonable accommodations necessary for the completion of the application process.
About the Organization First Security Bancorp is a privately‑held institution based in Searcy, Arkansas, with the most complete and diverse product offering of any Arkansas‑based financial services holding company. With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.
This position is currently accepting applications. Apply Now
#J-18808-Ljbffr
Part‑Time Benefit Eligible Retail Banker - Fayetteville, AR - Job
role at
First Security Bank
Important Information Regarding Application Process : Please note that we
do not accept resumes
and encourage applicants to
include work history on our formal application available via the "Apply Now" link . Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.
Summary : First Security Bank is seeking a professional, energetic and team‑oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team that is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel, you will accept and process transactions from the bank’s customers by personal contact, mail, and night deposit. You will become knowledgeable in identifying customer needs, servicing accounts, explaining financial products, and helping resolve customer issues. You will also be cross‑trained to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service.
HOURS OF AVAILABILITY : Regularly Scheduled Hours/Week: 30‑37 Hours. Monday‑Thursday 9:00 am‑5:00 pm; Friday 9:30 am‑5:30 pm; Saturday Rotation: 8:45 am‑12:15 pm (typically 1‑2 per month). *Extended working hours may be required.
Qualifications
High school diploma or general education degree (GED) will be required at the completion of your graduating year.
1‑2 years of post‑secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and utilization of the internet is required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue Cashier’s Checks, and cash checks, securing proper identification and following retail policies and procedures.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Identify counterfeit currency and refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using the retail platform; buy and sell currency from the vault as necessary.
Scan all proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross‑selling procedures.
Adhere to daily opening and closing procedures and prescribed security and safety measures.
Maintain currency and coin supply as prescribed by bank policy.
Assist with night deposits, mail deposits, and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, fraud, or insider abuse.
Report department activities and resolve retail outages and research discrepancies.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests such as redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, and providing account printouts.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and providing information on bank services.
Identify fraudulent transactions and review concerns with management.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer information and maintain confidentiality.
Operate computer software and equipment, telephone, scanner, and copier.
Hold a valid driver’s license and have reliable transportation for arriving on time.
Be willing to extend working hours when necessary.
Attend various Retail training classes as assigned by management.
Additional duties may be assigned by management.
Upon Successful Training
Build consumer and business customer profiles.
Process Debit Cards upon request.
Assist customers with name/address changes, account maintenance issues, and complaints.
Update identification.
Open and close accounts.
Handle debit card disputes.
Supervisory Responsibilities This position has no supervisory responsibilities.
Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
Physical Demands The employee must have visual acuity to read materials, identify customers at drive‑through windows or on camera, and converse with customers in person, over the telephone, and using the drive‑through service. Must be able to lift coins and currency weighing up to 50 pounds. Reasonable accommodation may be made for individuals with disabilities.
Mental Demands Maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. Interact with customers and coworkers calmly and maintain confidentiality and professionalism. Use basic mathematical skills related to currency. Read and interpret documents and draft routine written communications.
EEO Statement First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law.
First Security Bank will seek to provide individuals with disabilities (including applicants and employees) with reasonable accommodations necessary for the completion of the application process.
About the Organization First Security Bancorp is a privately‑held institution based in Searcy, Arkansas, with the most complete and diverse product offering of any Arkansas‑based financial services holding company. With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.
This position is currently accepting applications. Apply Now
#J-18808-Ljbffr