Saviynt
Identity Security - Sr. Customer Success Manager - West
Saviynt, Washington, District of Columbia, us, 20022
Employer Industry: Identity Security
Why consider this job opportunity:
Salary up to $180,000 per year
Opportunity to participate in a discretionary bonus plan based on individual and organizational performance
Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401K
Unlimited PTO policy promoting work-life balance
Daily catered lunches and team socials enhancing workplace culture
Chance to significantly impact customer success and drive business growth
What to Expect (Job Responsibilities)
Own the Executive Narrative & Strategy, managing the subscription renewal pipeline and customer health
Conduct routine health checks and coordinate remediation efforts to keep customers aligned with their goals
Develop strong relationships with customer key personnel to identify up‑sell/cross‑sell opportunities
Act as the voice of the customer, monitoring product utilization trends and advocating for continuous improvement
Collaborate with implementation partners to enhance customer adoption outcomes
What is Required (Qualifications)
Knowledge and experience in Identity and Access Management (IAM)
Strong understanding of cloud, hybrid, and on‑premise IT architectures
Extensive experience in customer success/account management for complex software implementations, especially within SaaS
Ability to effectively communicate technical concepts to business stakeholders and vice versa
Operational excellence demonstrated through experience in process improvement and decision‑making
How to Stand Out (Preferred Qualifications)
Background in cybersecurity and/or compliance
Hands‑on contributor with a detail‑focused and outcome‑based perspective
Previous experience with Fortune 500 / Global 1000 clients
#IdentitySecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #GrowthOpportunities
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $180,000 per year
Opportunity to participate in a discretionary bonus plan based on individual and organizational performance
Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401K
Unlimited PTO policy promoting work-life balance
Daily catered lunches and team socials enhancing workplace culture
Chance to significantly impact customer success and drive business growth
What to Expect (Job Responsibilities)
Own the Executive Narrative & Strategy, managing the subscription renewal pipeline and customer health
Conduct routine health checks and coordinate remediation efforts to keep customers aligned with their goals
Develop strong relationships with customer key personnel to identify up‑sell/cross‑sell opportunities
Act as the voice of the customer, monitoring product utilization trends and advocating for continuous improvement
Collaborate with implementation partners to enhance customer adoption outcomes
What is Required (Qualifications)
Knowledge and experience in Identity and Access Management (IAM)
Strong understanding of cloud, hybrid, and on‑premise IT architectures
Extensive experience in customer success/account management for complex software implementations, especially within SaaS
Ability to effectively communicate technical concepts to business stakeholders and vice versa
Operational excellence demonstrated through experience in process improvement and decision‑making
How to Stand Out (Preferred Qualifications)
Background in cybersecurity and/or compliance
Hands‑on contributor with a detail‑focused and outcome‑based perspective
Previous experience with Fortune 500 / Global 1000 clients
#IdentitySecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #GrowthOpportunities
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr