ChristianaCare
Senior Office Assistant, Family Medicine Center at Wilmington
ChristianaCare, Wilmington, Delaware, us, 19894
Senior Office Assistant, Family Medicine Center at Wilmington
Join to apply for the
Senior Office Assistant, Family Medicine Center at Wilmington
role at
ChristianaCare
Base pay range $18.19/hr - $26.37/hr
ChristianaCare Family Medicine Center at Wilmington is looking for an Office Assistant II. Family Medicine Center at Wilmington is located at 501 W. 14th Street in Wilmington, Delaware. The ChristianaCare Family Medicine Center at Wilmington Health Center is one of two locations for an academic family medicine practice in Wilmington, alongside the Foulk Road center. Both centers feature physicians who serve as educators and faculty, allowing resident doctors to participate in patient care. Faculty members actively engage in research and mentorship to promote advanced, compassionate healthcare. The center offers a variety of primary care services enhanced by an on-site pharmacy, diagnostic testing, social services, and wellness and educational programs. Services include primary care for all age groups, pediatric and teen visits, women’s health services, sexually transmitted infection counseling and testing, sports medicine, osteopathic manipulative medicine, behavioral health, joint injections, skin biopsy, minor wound care, LGBTQ comprehensive care, and treatment for substance and alcohol use disorders. Services include primary care for all age groups, pediatric and teen visits, women’s health services, sexually transmitted infection counseling and testing, sports medicine, osteopathic manipulative medicine, behavioral health, joint injections, skin biopsy, minor wound care, LGBTQ comprehensive care, and treatment for substance and alcohol use disorders. As the Medical Office Assistant II, you will be the first point of contact between a practice and a patient, responsible for creating a friendly, efficient environment. They serve patients with compassion, answer questions, schedule appointments, register patients, and update records. They also assist with training staff and provide guidance on workflow questions. The position represents the entire practice and ensures a positive patient experience. Family Medicine at Wilmington Primary Care | ChristianaCare
Work Schedule
Monday through Friday from 7:30am to 4pm
Duties / Responsibilities As the Medical Office Assistant II is responsible for training staff, handling inventory management, scheduling appointments, and interacting with patients. The Medical Office Assistant II collects demographic and financial information, processes referrals, verifies insurance reimbursement eligibility, and collects payments. The Medical Office Assistant II also performs day‑end reconciliation of appointments and payments received. The Medical Office Assistant II answers phone calls professionally, communicates with providers, and maintains patient information. The Medical Office Assistant II facilitates patient testing, labs, and appointments, prepares medical records, and researches issues. The Medical Office Assistant II assists with administrative tasks and adheres to departmental safety rules. The Medical Office Assistant II reports any unsafe activities, conditions, hazards, or safety violations to the supervisor. The Medical Office Assistant II also performs other related duties as needed. The Medical Office Assistant II role also involves maintaining a professional demeanor, ensuring safety, and providing administrative support.
Compensation / Benefits
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll‑over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Education Requirements
High School Graduate or GED required.
2 years’ experience in a medical office practice setting is required; 3 years’ experience is preferred.
Strengths and Qualities
Attention to detail.
Dependability
Excellent communication skills
Integrity
Technical skills
When we lead with love, excellence is inevitable.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable law.
Post End Date: Oct 31, 2025
#J-18808-Ljbffr
Senior Office Assistant, Family Medicine Center at Wilmington
role at
ChristianaCare
Base pay range $18.19/hr - $26.37/hr
ChristianaCare Family Medicine Center at Wilmington is looking for an Office Assistant II. Family Medicine Center at Wilmington is located at 501 W. 14th Street in Wilmington, Delaware. The ChristianaCare Family Medicine Center at Wilmington Health Center is one of two locations for an academic family medicine practice in Wilmington, alongside the Foulk Road center. Both centers feature physicians who serve as educators and faculty, allowing resident doctors to participate in patient care. Faculty members actively engage in research and mentorship to promote advanced, compassionate healthcare. The center offers a variety of primary care services enhanced by an on-site pharmacy, diagnostic testing, social services, and wellness and educational programs. Services include primary care for all age groups, pediatric and teen visits, women’s health services, sexually transmitted infection counseling and testing, sports medicine, osteopathic manipulative medicine, behavioral health, joint injections, skin biopsy, minor wound care, LGBTQ comprehensive care, and treatment for substance and alcohol use disorders. Services include primary care for all age groups, pediatric and teen visits, women’s health services, sexually transmitted infection counseling and testing, sports medicine, osteopathic manipulative medicine, behavioral health, joint injections, skin biopsy, minor wound care, LGBTQ comprehensive care, and treatment for substance and alcohol use disorders. As the Medical Office Assistant II, you will be the first point of contact between a practice and a patient, responsible for creating a friendly, efficient environment. They serve patients with compassion, answer questions, schedule appointments, register patients, and update records. They also assist with training staff and provide guidance on workflow questions. The position represents the entire practice and ensures a positive patient experience. Family Medicine at Wilmington Primary Care | ChristianaCare
Work Schedule
Monday through Friday from 7:30am to 4pm
Duties / Responsibilities As the Medical Office Assistant II is responsible for training staff, handling inventory management, scheduling appointments, and interacting with patients. The Medical Office Assistant II collects demographic and financial information, processes referrals, verifies insurance reimbursement eligibility, and collects payments. The Medical Office Assistant II also performs day‑end reconciliation of appointments and payments received. The Medical Office Assistant II answers phone calls professionally, communicates with providers, and maintains patient information. The Medical Office Assistant II facilitates patient testing, labs, and appointments, prepares medical records, and researches issues. The Medical Office Assistant II assists with administrative tasks and adheres to departmental safety rules. The Medical Office Assistant II reports any unsafe activities, conditions, hazards, or safety violations to the supervisor. The Medical Office Assistant II also performs other related duties as needed. The Medical Office Assistant II role also involves maintaining a professional demeanor, ensuring safety, and providing administrative support.
Compensation / Benefits
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll‑over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Education Requirements
High School Graduate or GED required.
2 years’ experience in a medical office practice setting is required; 3 years’ experience is preferred.
Strengths and Qualities
Attention to detail.
Dependability
Excellent communication skills
Integrity
Technical skills
When we lead with love, excellence is inevitable.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable law.
Post End Date: Oct 31, 2025
#J-18808-Ljbffr