Montana State University - Office of Student Engagement
Enrollment and Registration Auditor
Montana State University - Office of Student Engagement, Bozeman, Montana, us, 59772
Overview
Enrollment and Registration Auditor at Montana State University - Office of Student Engagement. The role performs technical and customer service support tasks in the Registrar’s Office and Division of Student Success. Position Details
Announcement Number STAFF - VA - 26110. For questions regarding this position, please contact: Kandi Gresswell Sr. Associate Registrar Email:
kandi.gresswell@montana.edu Phone: (406) 994-2603 Classification Title: Auditor II Working Title: Enrollment and Registration Auditor Position Number: 4M0395 Department: Registrar's Office Division: Division of Student Success Appointment Type: Classified Contract Type: Classified Salary: $27.137 per hour, commensurate with experience, education, and qualifications FLSA: Non-Exempt FTE: 1.0 Benefits Eligible Recruitment Type: Open Posting Date: Open Close Date: Applications will be screened beginning September 19, 2025 and continuing until an adequate applicant pool is established. Responsibilities
Perform a variety of technical and customer service support tasks in support of the Registrar’s Office and Division of Student Success. Evaluate, review, and maintain processes and transactions related to the permanent academic records of former and current students. Investigate and monitor students’ completion of degree requirements. Participate in end-of-term activities with final grades, academic status and record updates; evaluate academic program completion and post baccalaureate degrees. Initiate contact with students and staff to advise and resolve problems. Prioritize duties to meet deadlines; advise students on transcript notations and interpretation. Develop and maintain training materials for office staff and the campus community (written, video, or PowerPoint as delivery platforms). Maintain and generate complex data sets. Qualifications
Required
Two years post-secondary education plus three years administrative experience with detailed work and extensive contact with the public, or an equivalent combination of education and/or experience. Demonstrated software experience including relational databases, spreadsheets, and word processing. Experience composing, formatting, and proofreading business correspondence and general office materials accurately and professionally. Preferred
General knowledge of higher education curricula, policies and procedures. Experience with enrollment and degree auditing software and/or relational databases. A Baccalaureate degree or equivalent combination of education and/or experience. Experience developing multimedia training materials. The Successful Candidate Will
Demonstrate strong verbal and written communication skills and respond to a variety of questions from a diverse range of individuals. Provide a high level of customer service in a positive, professional manner. Exercise initiative, good judgment, and make consistent decisions when interpreting and applying policies and procedures. Maintain, process, and verify detailed records with a high degree of accuracy. Organize and prioritize multiple work assignments, meet deadlines, and adapt to changing priorities in a busy office setting. Position Special Requirements/Additional Information
This job description is a general description of duties and responsibilities and is not exhaustive. Montana State University reserves the right to assign or reassign duties and responsibilities as needed. Physical Demands
Must be able to perform essential duties with or without reasonable accommodations. Requirements are representative of the knowledge, skill, and/or ability required. Supervisory Duties: No Application Materials
Required Documents: Resume, Cover Letter. Optional Documents: Supplemental Questions. Required fields are indicated with an asterisk (*). EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, complete the veteran’s preference information in your profile. Note: The description above preserves the essential content of the original posting but has been reformatted to remove extraneous items and to present information in clearly defined sections using only allowed HTML tags.
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Enrollment and Registration Auditor at Montana State University - Office of Student Engagement. The role performs technical and customer service support tasks in the Registrar’s Office and Division of Student Success. Position Details
Announcement Number STAFF - VA - 26110. For questions regarding this position, please contact: Kandi Gresswell Sr. Associate Registrar Email:
kandi.gresswell@montana.edu Phone: (406) 994-2603 Classification Title: Auditor II Working Title: Enrollment and Registration Auditor Position Number: 4M0395 Department: Registrar's Office Division: Division of Student Success Appointment Type: Classified Contract Type: Classified Salary: $27.137 per hour, commensurate with experience, education, and qualifications FLSA: Non-Exempt FTE: 1.0 Benefits Eligible Recruitment Type: Open Posting Date: Open Close Date: Applications will be screened beginning September 19, 2025 and continuing until an adequate applicant pool is established. Responsibilities
Perform a variety of technical and customer service support tasks in support of the Registrar’s Office and Division of Student Success. Evaluate, review, and maintain processes and transactions related to the permanent academic records of former and current students. Investigate and monitor students’ completion of degree requirements. Participate in end-of-term activities with final grades, academic status and record updates; evaluate academic program completion and post baccalaureate degrees. Initiate contact with students and staff to advise and resolve problems. Prioritize duties to meet deadlines; advise students on transcript notations and interpretation. Develop and maintain training materials for office staff and the campus community (written, video, or PowerPoint as delivery platforms). Maintain and generate complex data sets. Qualifications
Required
Two years post-secondary education plus three years administrative experience with detailed work and extensive contact with the public, or an equivalent combination of education and/or experience. Demonstrated software experience including relational databases, spreadsheets, and word processing. Experience composing, formatting, and proofreading business correspondence and general office materials accurately and professionally. Preferred
General knowledge of higher education curricula, policies and procedures. Experience with enrollment and degree auditing software and/or relational databases. A Baccalaureate degree or equivalent combination of education and/or experience. Experience developing multimedia training materials. The Successful Candidate Will
Demonstrate strong verbal and written communication skills and respond to a variety of questions from a diverse range of individuals. Provide a high level of customer service in a positive, professional manner. Exercise initiative, good judgment, and make consistent decisions when interpreting and applying policies and procedures. Maintain, process, and verify detailed records with a high degree of accuracy. Organize and prioritize multiple work assignments, meet deadlines, and adapt to changing priorities in a busy office setting. Position Special Requirements/Additional Information
This job description is a general description of duties and responsibilities and is not exhaustive. Montana State University reserves the right to assign or reassign duties and responsibilities as needed. Physical Demands
Must be able to perform essential duties with or without reasonable accommodations. Requirements are representative of the knowledge, skill, and/or ability required. Supervisory Duties: No Application Materials
Required Documents: Resume, Cover Letter. Optional Documents: Supplemental Questions. Required fields are indicated with an asterisk (*). EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, complete the veteran’s preference information in your profile. Note: The description above preserves the essential content of the original posting but has been reformatted to remove extraneous items and to present information in clearly defined sections using only allowed HTML tags.
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