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Key Cars Auto Group

EXPERIENCED F&I BUSINESS MANAGER

Key Cars Auto Group, Vernon, Connecticut, United States

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Reports To:

General Sales Manager Department:

Sales / Finance Location:

Key Hyundai of Manchester Position Summary The Finance & Insurance Manager is responsible for presenting and selling finance, insurance, and extended service programs to customers purchasing vehicles. This role ensures every deal is handled with accuracy, transparency, and compliance while maximizing dealership profitability and maintaining a superior customer experience.

Key Responsibilities

Present financing and insurance products in a professional and ethical manner while maintaining full compliance with all federal, state, and local regulations (TILA, ECOA, FCRA, OFAC, etc.).

Secure competitive financing through approved lenders and submit deals accurately through approved platforms.

Structure deals for maximum profit and lender approval while ensuring customer satisfaction.

Prepare, review, and verify all documentation including purchase contracts, loan applications, titling, and warranty paperwork.

Offer and explain products such as vehicle service contracts, GAP coverage, tire/wheel protection, prepaid maintenance, and other aftermarket products.

Maintain accurate CIT (Contracts in Transit) logs and ensure timely funding of all deals.

Reconcile chargebacks and maintain warranty remittance tracking.

Collaborate with the Sales Management team to achieve department sales and CSI goals.

Maintain strong relationships with banks, credit unions, and lenders to ensure optimal approvals and rates.

Protect the dealership by ensuring all finance processes adhere to compliance standards, including proper menu presentation, adverse action letters, and secure handling of customer data.

Train and assist sales staff in understanding finance options and product benefits.

Monitor and report on department performance metrics including PVR, product penetration, and funding times.

Qualifications

Minimum 2 years of F&I or automotive finance experience required.

Proven record of high PVR and product penetration performance.

In-depth knowledge of lender requirements, credit structure, and compliance laws.

Excellent communication, presentation, and negotiation skills.

Strong attention to detail and organizational skills.

Proficient with DMS and F&I systems (CDK, Reynolds, VinSolutions, RouteOne, Dealertrack).

Valid driver’s license with acceptable driving record.

Core Competencies

Integrity and professionalism

Customer-centric mindset

Sales and closing ability

Compliance and ethical standards

Team collaboration

Time management and efficiency

Benefits

Top Rated Medical/Dental Benefits

$25,000 Free Life Insurance

401(k) with company match after one year

Paid Vacation

Fun, energetic environment with lots of employee appreciation events

Employee referral program

Much more!

About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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