Codeworks L.L.C
Job Description
Job Description
Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.
Who We’re Looking For Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the enterprise, which includes over 6,000 computing devices. Specifically, the Technical Support Engineer - Contractor will service customers throughout the state and will be based in Madison, Wisconsin.
This position is in person in Madison, WI, with a minimum of 50% statewide travel required. Must be current resident of Wisconsin. Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights.
Initial duration of contract to 6 / 30 / 25 with annual extensions likely.
Responsibilities This position has five main areas of responsibility :
Provide maintenance and support for system software and hardware.
Installs, configures and troubleshoots computer hardware and software in offices throughout Wisconsin.
Provides technical customer support to all system employees and takes corrective action.
Performs field service to upgrade hardware or troubleshoot and resolve technology issues.
Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems.
Qualifications
Associate’s Degree in computer science, computer technician, or related field.
Experience providing phonebased technical support.
Experience in computer hardware and software support and maintenance.
Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, audio / visual equipment, and other peripherals.
Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies.
Work Environment The Technical Support Engineer - Contractor position generally works indoors in an indoor office setting with temperature controls and reasonably low noise levels. Travel to off-site locations is frequently required for installation and maintenance of computing equipment throughout the state, and will fluctuate based on work plans.
Physical Demands The Field Service Technician requires a significant amount of physical effort. Physical demands include frequent lifting, standing, walking, sitting, handling, grasping, talking, hearing, repetitive motions, and hand-eye-foot coordination. Physical demands can also include occasional reaching and feeling, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, and crawling. Employee will occasionally move objects weighing up to 75 pounds.
About Codeworks :
Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.
Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Codeworks, LLC discloses that the anticipated hourly pay range for this position is between $22 and 25. This range is subject to change based on job-related factors, including client requirements where applicable.
All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan.
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Job Description
Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.
Who We’re Looking For Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the enterprise, which includes over 6,000 computing devices. Specifically, the Technical Support Engineer - Contractor will service customers throughout the state and will be based in Madison, Wisconsin.
This position is in person in Madison, WI, with a minimum of 50% statewide travel required. Must be current resident of Wisconsin. Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights.
Initial duration of contract to 6 / 30 / 25 with annual extensions likely.
Responsibilities This position has five main areas of responsibility :
Provide maintenance and support for system software and hardware.
Installs, configures and troubleshoots computer hardware and software in offices throughout Wisconsin.
Provides technical customer support to all system employees and takes corrective action.
Performs field service to upgrade hardware or troubleshoot and resolve technology issues.
Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems.
Qualifications
Associate’s Degree in computer science, computer technician, or related field.
Experience providing phonebased technical support.
Experience in computer hardware and software support and maintenance.
Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, audio / visual equipment, and other peripherals.
Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies.
Work Environment The Technical Support Engineer - Contractor position generally works indoors in an indoor office setting with temperature controls and reasonably low noise levels. Travel to off-site locations is frequently required for installation and maintenance of computing equipment throughout the state, and will fluctuate based on work plans.
Physical Demands The Field Service Technician requires a significant amount of physical effort. Physical demands include frequent lifting, standing, walking, sitting, handling, grasping, talking, hearing, repetitive motions, and hand-eye-foot coordination. Physical demands can also include occasional reaching and feeling, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, and crawling. Employee will occasionally move objects weighing up to 75 pounds.
About Codeworks :
Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.
Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Codeworks, LLC discloses that the anticipated hourly pay range for this position is between $22 and 25. This range is subject to change based on job-related factors, including client requirements where applicable.
All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan.
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