H&R Block
Receptionist – H&R Block
Company overview: At H&R Block, we provide help and inspire confidence in our clients, associates, and communities. We believe in a high‑performing, connected culture where everyone feels they belong.
Overview
Seasonal Receptionist/Client Service Professional – Focus on greeting clients, scheduling, and ensuring a seamless experience both in person and virtually.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients and confirm appointments.
- Help ensure all client needs are met during service sessions.
- Maintain office cleanliness and organization.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Flexible schedule and/or ability to work at multiple locations.
- Sales/marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Strong multi‑tasking, organizational, and time‑management skills.
- Proficient with Microsoft Office and other computer applications.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support.
- Discounts on everyday items and services.
- Medical coverage, 401(k), Employee Stock Purchase Plan (additional eligibility).
Diversity & Inclusion
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, expression, and veteran status.