Receptionist – H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.
About the Role
As a seasonal Client Service Professional/Receptionist you will focus on how to wow clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients for appointments based on their preferences.
- Ensure all client needs have been met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Qualifications & Experience
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience.
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task and strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
- Opportunity to participate in incentive compensation or short‑term incentive plans.
Pay Range
$11.00 – $27.00 per hour.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
About H&R Block
If you’re looking to make an impact, H&R Block is the place for you. We invest in our people through programs that support total well‑being, including health, wellbeing, and financial wellness initiatives.