TPA technologies
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Direct message the job poster from TPA technologies
Location:
Coral Gables, Miami, FL — Onsite
Schedule:
Part-Time, 24 hrs/week (Tuesday–Thursday, 8 AM – 4 PM)
Duration:
1-Year Contract
Overview We are seeking an
Information Systems Analyst
with strong hands‑on A/V and desktop support experience to join our Corporate IT team in
Coral Gables, Miami . The ideal candidate will provide in‑person support for conference room technology, desktop systems, and end‑user applications, ensuring seamless operation of meetings, audio, and video platforms such as
Microsoft Teams
and
Zoom .
Key Responsibilities
Provide in‑person support for
A/V and conference room systems , including setup, troubleshooting, and ensuring proper functionality of hardware, codecs, and connectivity.
Troubleshoot and resolve end‑user hardware issues (laptops, printers, peripherals) and assist with software installations and updates.
Maintain and update the
IT hardware asset database
and support automation efforts using
PowerShell
scripting.
Liaise with third‑party vendors for escalated A/V or infrastructure issues as needed.
Assist lower‑tier support teams with documentation, training, and ticket resolution.
Provide hands‑on assistance to higher‑tier teams, including
hardware racking and testing .
Support remote users and assist with provisioning/deprovisioning of regional office equipment.
Stay current with emerging technologies and contribute to ongoing
IT process improvements .
Qualifications
Bachelor’s degree or equivalent professional experience required.
3+ years of experience
in a customer‑facing IT support role.
3+ years supporting Microsoft technologies
(Windows OS, Office 365, Teams, etc.).
Strong A/V troubleshooting skills — including mirroring, connectivity, and codec optimization.
Excellent
troubleshooting ,
communication , and
customer service
skills.
Experience with
PowerShell scripting
required.
Familiarity with
infrastructure technologies
(servers, networking) preferred.
Experience with
ServiceNow
or similar ITSM tools preferred.
Spanish language skills
are a plus.
Onsite in
Coral Gables, FL , 3 days per week (Tues–Thurs).
Part‑time, 24 hours/week.
Excellent fit for personable, customer‑oriented IT professionals with A/V support expertise.
#J-18808-Ljbffr
Direct message the job poster from TPA technologies
Location:
Coral Gables, Miami, FL — Onsite
Schedule:
Part-Time, 24 hrs/week (Tuesday–Thursday, 8 AM – 4 PM)
Duration:
1-Year Contract
Overview We are seeking an
Information Systems Analyst
with strong hands‑on A/V and desktop support experience to join our Corporate IT team in
Coral Gables, Miami . The ideal candidate will provide in‑person support for conference room technology, desktop systems, and end‑user applications, ensuring seamless operation of meetings, audio, and video platforms such as
Microsoft Teams
and
Zoom .
Key Responsibilities
Provide in‑person support for
A/V and conference room systems , including setup, troubleshooting, and ensuring proper functionality of hardware, codecs, and connectivity.
Troubleshoot and resolve end‑user hardware issues (laptops, printers, peripherals) and assist with software installations and updates.
Maintain and update the
IT hardware asset database
and support automation efforts using
PowerShell
scripting.
Liaise with third‑party vendors for escalated A/V or infrastructure issues as needed.
Assist lower‑tier support teams with documentation, training, and ticket resolution.
Provide hands‑on assistance to higher‑tier teams, including
hardware racking and testing .
Support remote users and assist with provisioning/deprovisioning of regional office equipment.
Stay current with emerging technologies and contribute to ongoing
IT process improvements .
Qualifications
Bachelor’s degree or equivalent professional experience required.
3+ years of experience
in a customer‑facing IT support role.
3+ years supporting Microsoft technologies
(Windows OS, Office 365, Teams, etc.).
Strong A/V troubleshooting skills — including mirroring, connectivity, and codec optimization.
Excellent
troubleshooting ,
communication , and
customer service
skills.
Experience with
PowerShell scripting
required.
Familiarity with
infrastructure technologies
(servers, networking) preferred.
Experience with
ServiceNow
or similar ITSM tools preferred.
Spanish language skills
are a plus.
Onsite in
Coral Gables, FL , 3 days per week (Tues–Thurs).
Part‑time, 24 hours/week.
Excellent fit for personable, customer‑oriented IT professionals with A/V support expertise.
#J-18808-Ljbffr