Town of Palm Beach, FL
Salary :
$65,359.63 - $104,626.29 Annually Location :
FL 33480, FL Job Type:
Full Time Regular Job Number:
2025-11-07A Department:
Town Manager Division:
Information Systems Opening Date:
11/07/2025 Closing Date:
12/15/2025 11:59 PM Eastern Starting Salary:
The starting rate of pay is the minimum of the salary range. Exceptions to the starting rate of pay based on qualifications and/or experience that exceed the minimum qualifications may occur and require approval by the Director of People & Culture (HR) and/or Town Manager. The starting salary rate may not exceed the midpoint of the range ($40.86 per hour) .
Position Summary Join the Team that Sets the Standard
The Town of Palm Beach is more than just a world-renowned destination, it's a community defined by beauty, charm, and an unwavering commitment to excellence. Home to some of the world's most accomplished individuals, Palm Beach offers an exceptional quality of life to live or work in a truly unique setting.
We are seeking passionate and dedicated professionals to join our team and help uphold the exceptional standards that make Palm Beach extraordinary. Our continued commitment to excellence has earned us the prestigious South Florida Top Workplaces award year after year.
Join the Town of Palm Beach and take your career to the next level in a one-of-a-kind government setting that values innovation, excellence, and professional growth-while supporting your work-life balance, personal well-being, and long-term success.
Do you value integrity, innovation, and excellence? Ready to make a meaningful impact?
This is your opportunity to be part of a team that leads with purpose and delivers with pride.
At the Town of Palm Beach, our employees are driven by a shared vision: to provide outstanding service and continuously raise the bar. We're proud to work in an environment where these core values guide everything we do: • Respect for everyone; • Highest ethical standards; • Cooperation and teamwork; • Commitment to quality; • Spirit of innovation; • Open and timely communication; and • Personal responsibility and accountability.
If you're inspired by these values and ready to contribute to something exceptional - we want to hear from you.
Apply today and help shape the future of Palm Beach.
We are seeking a
Junior Systems Administrator
to join our IT team. In this hands-on role, you will provide day-to-day technical support to staff across Town. You'll ensure reliable access to systems, maintain core infrastructure, and help secure the network all while delivering exceptional service to non-technical users. Why Join Us? Meaningful Impact : Support critical IT infrastructure and Public Safety operations to enhance community well-being. Collaborative Culture : Work in a dynamic, team-oriented environment with opportunities for cross-departmental collaboration. Professional Growth : Access training and development to advance your technical and professional skills. Innovative Environment : Contribute to modernizing IT systems and processes in a forward-thinking organization. Key Responsibilities
Respond to helpdesk tickets
and resolve day-to-day user issues (password resets, software errors, connectivity, printing, etc.) Onboard new hires : provision laptops/desktops, create Microsoft 365 & Active Directory accounts, assign permissions, and conduct basic orientation Offboard departing staff : disable accounts, revoke access, wipe/recover devices, and update inventory Diagnose and repair
hardware, software, and network problems on Windows workstations and peripherals Administer Microsoft 365
(Exchange, Teams, SharePoint, OneDrive) and
Active Directory
(user/group management, GPOs) Maintain Windows 10/11 workstations
via imaging, updates, patching, and troubleshooting Support local network infrastructure
including switches, Wi-Fi access points, VLANs, and basic firewall rules Track IT assets
using inventory software; order laptops, monitors, peripherals, and maintain accurate stock records Coordinate with external vendors
(ISP, telecom, hardware suppliers, MSPs) for installations, repairs, and project requirements Create and maintain internal IT documentation , knowledge base articles, and user guides Generate regular reports
on ticket trends, system health, project status, and asset lifecycle Minimum and Preferred Qualifications
Education
High school diploma or GED required. 3-5 years
of hands-on experience in IT support, helpdesk, or systems administration Strong proficiency
with
Microsoft 365
(admin center, licensing, Teams, Intune) Solid experience
with
Windows 10/11
deployment, troubleshooting, and management Hands-on knowledge
of
Active Directory
(users, groups, OU structure, basic GPOs) Fundamental networking skills : DNS, DHCP, TCP/IP, Wi-Fi troubleshooting, switch port configuration Proven ability
to independently diagnose and resolve hardware/software issues Excellent communication skills -able to explain technical concepts to non-technical staff Calm, patient, and solution-oriented
under pressure Must work fully onsite
at Town Hall and be able to commute to satellite locations (valid driver's license required) And other duties as assigned. Skills and Competencies
Experience with
PowerShell scripting
for automation (user provisioning, reporting, etc.) Familiarity with
Azure AD / Entra ID , Conditional Access, or Intune MDM Prior experience supporting
government, non-profit, or mid-sized organizations (100-500 users) IT certifications (CompTIA A+, Network+, Microsoft 365 Fundamentals, etc.)
This is an exempt position paid on an annual basis which is not eligible for overtime.
The Town of Palm Beach offers a compressive benefits package that includes health, prescription, dental and other supplementary benefits. Refer to the General Employees Benefits page and Retirement Guide for more information on these programs. 01
Which best describes your education?
High School Diploma/GED Associates Degree Bachelors Degree Masters Degree
02
Do you have a valid State of Florida Driver's License?
Yes No
03
Which best describes your experience with hands-on experience in IT support, helpdesk, or systems administration?
Less than two years 3 years to less than 5 years 5 years or more
04
Based on the experience referenced above, which employer(s) did you achieve the experience with and briefly describe your experience. Include this employer on your e-application. 05
Describe your experience with Microsoft 365 (admin center, licensing, Teams, Intune). 06
Describe your experience with Active Directory (users, groups, OU structure, basic GPOs). Required Question
$65,359.63 - $104,626.29 Annually Location :
FL 33480, FL Job Type:
Full Time Regular Job Number:
2025-11-07A Department:
Town Manager Division:
Information Systems Opening Date:
11/07/2025 Closing Date:
12/15/2025 11:59 PM Eastern Starting Salary:
The starting rate of pay is the minimum of the salary range. Exceptions to the starting rate of pay based on qualifications and/or experience that exceed the minimum qualifications may occur and require approval by the Director of People & Culture (HR) and/or Town Manager. The starting salary rate may not exceed the midpoint of the range ($40.86 per hour) .
Position Summary Join the Team that Sets the Standard
The Town of Palm Beach is more than just a world-renowned destination, it's a community defined by beauty, charm, and an unwavering commitment to excellence. Home to some of the world's most accomplished individuals, Palm Beach offers an exceptional quality of life to live or work in a truly unique setting.
We are seeking passionate and dedicated professionals to join our team and help uphold the exceptional standards that make Palm Beach extraordinary. Our continued commitment to excellence has earned us the prestigious South Florida Top Workplaces award year after year.
Join the Town of Palm Beach and take your career to the next level in a one-of-a-kind government setting that values innovation, excellence, and professional growth-while supporting your work-life balance, personal well-being, and long-term success.
Do you value integrity, innovation, and excellence? Ready to make a meaningful impact?
This is your opportunity to be part of a team that leads with purpose and delivers with pride.
At the Town of Palm Beach, our employees are driven by a shared vision: to provide outstanding service and continuously raise the bar. We're proud to work in an environment where these core values guide everything we do: • Respect for everyone; • Highest ethical standards; • Cooperation and teamwork; • Commitment to quality; • Spirit of innovation; • Open and timely communication; and • Personal responsibility and accountability.
If you're inspired by these values and ready to contribute to something exceptional - we want to hear from you.
Apply today and help shape the future of Palm Beach.
We are seeking a
Junior Systems Administrator
to join our IT team. In this hands-on role, you will provide day-to-day technical support to staff across Town. You'll ensure reliable access to systems, maintain core infrastructure, and help secure the network all while delivering exceptional service to non-technical users. Why Join Us? Meaningful Impact : Support critical IT infrastructure and Public Safety operations to enhance community well-being. Collaborative Culture : Work in a dynamic, team-oriented environment with opportunities for cross-departmental collaboration. Professional Growth : Access training and development to advance your technical and professional skills. Innovative Environment : Contribute to modernizing IT systems and processes in a forward-thinking organization. Key Responsibilities
Respond to helpdesk tickets
and resolve day-to-day user issues (password resets, software errors, connectivity, printing, etc.) Onboard new hires : provision laptops/desktops, create Microsoft 365 & Active Directory accounts, assign permissions, and conduct basic orientation Offboard departing staff : disable accounts, revoke access, wipe/recover devices, and update inventory Diagnose and repair
hardware, software, and network problems on Windows workstations and peripherals Administer Microsoft 365
(Exchange, Teams, SharePoint, OneDrive) and
Active Directory
(user/group management, GPOs) Maintain Windows 10/11 workstations
via imaging, updates, patching, and troubleshooting Support local network infrastructure
including switches, Wi-Fi access points, VLANs, and basic firewall rules Track IT assets
using inventory software; order laptops, monitors, peripherals, and maintain accurate stock records Coordinate with external vendors
(ISP, telecom, hardware suppliers, MSPs) for installations, repairs, and project requirements Create and maintain internal IT documentation , knowledge base articles, and user guides Generate regular reports
on ticket trends, system health, project status, and asset lifecycle Minimum and Preferred Qualifications
Education
High school diploma or GED required. 3-5 years
of hands-on experience in IT support, helpdesk, or systems administration Strong proficiency
with
Microsoft 365
(admin center, licensing, Teams, Intune) Solid experience
with
Windows 10/11
deployment, troubleshooting, and management Hands-on knowledge
of
Active Directory
(users, groups, OU structure, basic GPOs) Fundamental networking skills : DNS, DHCP, TCP/IP, Wi-Fi troubleshooting, switch port configuration Proven ability
to independently diagnose and resolve hardware/software issues Excellent communication skills -able to explain technical concepts to non-technical staff Calm, patient, and solution-oriented
under pressure Must work fully onsite
at Town Hall and be able to commute to satellite locations (valid driver's license required) And other duties as assigned. Skills and Competencies
Experience with
PowerShell scripting
for automation (user provisioning, reporting, etc.) Familiarity with
Azure AD / Entra ID , Conditional Access, or Intune MDM Prior experience supporting
government, non-profit, or mid-sized organizations (100-500 users) IT certifications (CompTIA A+, Network+, Microsoft 365 Fundamentals, etc.)
This is an exempt position paid on an annual basis which is not eligible for overtime.
The Town of Palm Beach offers a compressive benefits package that includes health, prescription, dental and other supplementary benefits. Refer to the General Employees Benefits page and Retirement Guide for more information on these programs. 01
Which best describes your education?
High School Diploma/GED Associates Degree Bachelors Degree Masters Degree
02
Do you have a valid State of Florida Driver's License?
Yes No
03
Which best describes your experience with hands-on experience in IT support, helpdesk, or systems administration?
Less than two years 3 years to less than 5 years 5 years or more
04
Based on the experience referenced above, which employer(s) did you achieve the experience with and briefly describe your experience. Include this employer on your e-application. 05
Describe your experience with Microsoft 365 (admin center, licensing, Teams, Intune). 06
Describe your experience with Active Directory (users, groups, OU structure, basic GPOs). Required Question