MBTA
System Safety Specialist - Safety Documentation
3 days ago Be among the first 25 applicants
At the MBTA, we envision a thriving region enabled by a best-in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The System Safety Specialist - Safety Documentation coordinates within the Safety Division and throughout the Agency to ensure compliance with regulatory requirements that support the successful implementation of the MBTA’s Safety Management System (SMS). Specifically, this position collaborates across departments, interacts with government agencies, facilitates root cause analysis, manages corrective actions and documentation, and coordinates audits and inspections.
Duties & Responsibilities
Address internal and external information requests in a thorough and timely manner.
Routinely interact with other departments in the Safety Division and throughout the MBTA in a collaborative and respectful manner.
Prepare, review, and submit preliminary safety event reports and formal investigation reports to the Massachusetts Department of Public Utilities (DPU) Rail Transit Division.
Facilitate root cause analysis workshops for safety event investigations.
Assist in the development, monitoring, and closure of corrective action plans (CAP).
Receive, review, and distribute documentation and correspondence as requested by internal and external stakeholders, ensuring that documents are effectively indexed, stored, and retrievable.
Coordinate audit and inspection activities amongst internal stakeholders and the DPU.
Identify trends using safety data and other pertinent information to inform internal stakeholders of improvement opportunities.
Participate in MBTA Safety promotional activities, safety assurance activities, and incident investigations as requested or assigned.
Drive a company or personal vehicle to visit/inspect work sites and to assist with emergencies and/or events as needed.
Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
Bachelor’s Degree from an accredited institution in Safety, Engineering, Science, Transportation, Business, or a related field.
Four (4) years of relevant experience in public transportation or a similar area.
Demonstrated ability to communicate and collaborate at all levels of the organization effectively.
Effective group facilitation, organization, time management, and interpersonal skills.
Technical report writing skills.
Relevant experience creating, reviewing, and managing Corrective Action Plans (CAP's).
Ability to work effectively with a diverse workforce.
Ability to handle sensitive and confidential information in an appropriate manner.
Intermediate skill level in the use of Word, Excel, PowerPoint, and enterprise data management systems.
Valid Driver’s License.
Ability to complete the Public Transportation Safety Certification Training Program within three (3) years of employment.
Ability to complete, apply, and adhere to concepts in safety training, including but not limited to SMS Fundamentals, IC 100, 200, 700, and 800, and other assigned courses offered by the MBTA within the first month of employment.
Ability to sit for extended periods, stand, have visual acumen, manual dexterity and fingering for working with computer keyboards.
Ability to wear the proper personal protective equipment when required.
May require walking long distances, on uneven surfaces such as ballast, and narrow paths.
May require climbing stairs and ladders (e.g., climbing onto trains).
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. Successful applicant must have English language skills required for the effective performance of the position.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional service.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An Associate’s Degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A Master’s Degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience And Skills
Master’s degree from an accredited institution in safety, engineering, science, transportation, business, or a related field.
Working knowledge of 49 CFR Parts 672, 673, 454 CMR 25, and 220 CMR 151.
Experience working in transportation, safety, or a related field.
Additional years of experience in the transportation industry.
Working knowledge of transit operations, facilities, vehicles, rules, and procedures.
Formal training and experience in investigations, report writing, meeting and workshop facilitation, risk assessment, and root cause analysis.
Transit Safety and Security Program Certification.
Public Transportation Safety Training Program Certification.
World Safety Organization Certificate or equivalent.
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co‑op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including up to twenty‑four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern / co‑op staff must be enrolled full or part‑time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co‑op. Additionally, interns / co‑ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here‑in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role‑specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I‑9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no‑show and disqualified from consideration for the position. Related to rescheduling, on a one‑time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared “states of emergency,” employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA’s ADA Unit at 617‑222‑5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers‑app‑definitions.
Intern / Co‑Op Benefits: Employees taking part in an internship or co‑op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co‑op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co‑ops.
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At the MBTA, we envision a thriving region enabled by a best-in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The System Safety Specialist - Safety Documentation coordinates within the Safety Division and throughout the Agency to ensure compliance with regulatory requirements that support the successful implementation of the MBTA’s Safety Management System (SMS). Specifically, this position collaborates across departments, interacts with government agencies, facilitates root cause analysis, manages corrective actions and documentation, and coordinates audits and inspections.
Duties & Responsibilities
Address internal and external information requests in a thorough and timely manner.
Routinely interact with other departments in the Safety Division and throughout the MBTA in a collaborative and respectful manner.
Prepare, review, and submit preliminary safety event reports and formal investigation reports to the Massachusetts Department of Public Utilities (DPU) Rail Transit Division.
Facilitate root cause analysis workshops for safety event investigations.
Assist in the development, monitoring, and closure of corrective action plans (CAP).
Receive, review, and distribute documentation and correspondence as requested by internal and external stakeholders, ensuring that documents are effectively indexed, stored, and retrievable.
Coordinate audit and inspection activities amongst internal stakeholders and the DPU.
Identify trends using safety data and other pertinent information to inform internal stakeholders of improvement opportunities.
Participate in MBTA Safety promotional activities, safety assurance activities, and incident investigations as requested or assigned.
Drive a company or personal vehicle to visit/inspect work sites and to assist with emergencies and/or events as needed.
Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
Bachelor’s Degree from an accredited institution in Safety, Engineering, Science, Transportation, Business, or a related field.
Four (4) years of relevant experience in public transportation or a similar area.
Demonstrated ability to communicate and collaborate at all levels of the organization effectively.
Effective group facilitation, organization, time management, and interpersonal skills.
Technical report writing skills.
Relevant experience creating, reviewing, and managing Corrective Action Plans (CAP's).
Ability to work effectively with a diverse workforce.
Ability to handle sensitive and confidential information in an appropriate manner.
Intermediate skill level in the use of Word, Excel, PowerPoint, and enterprise data management systems.
Valid Driver’s License.
Ability to complete the Public Transportation Safety Certification Training Program within three (3) years of employment.
Ability to complete, apply, and adhere to concepts in safety training, including but not limited to SMS Fundamentals, IC 100, 200, 700, and 800, and other assigned courses offered by the MBTA within the first month of employment.
Ability to sit for extended periods, stand, have visual acumen, manual dexterity and fingering for working with computer keyboards.
Ability to wear the proper personal protective equipment when required.
May require walking long distances, on uneven surfaces such as ballast, and narrow paths.
May require climbing stairs and ladders (e.g., climbing onto trains).
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. Successful applicant must have English language skills required for the effective performance of the position.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional service.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An Associate’s Degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A Master’s Degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience And Skills
Master’s degree from an accredited institution in safety, engineering, science, transportation, business, or a related field.
Working knowledge of 49 CFR Parts 672, 673, 454 CMR 25, and 220 CMR 151.
Experience working in transportation, safety, or a related field.
Additional years of experience in the transportation industry.
Working knowledge of transit operations, facilities, vehicles, rules, and procedures.
Formal training and experience in investigations, report writing, meeting and workshop facilitation, risk assessment, and root cause analysis.
Transit Safety and Security Program Certification.
Public Transportation Safety Training Program Certification.
World Safety Organization Certificate or equivalent.
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co‑op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including up to twenty‑four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern / co‑op staff must be enrolled full or part‑time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co‑op. Additionally, interns / co‑ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here‑in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role‑specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I‑9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no‑show and disqualified from consideration for the position. Related to rescheduling, on a one‑time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared “states of emergency,” employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA’s ADA Unit at 617‑222‑5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers‑app‑definitions.
Intern / Co‑Op Benefits: Employees taking part in an internship or co‑op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co‑op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co‑ops.
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