Receptionist Job at H&R Block in Thousand Oaks

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About H&R Block

At H&R Block, we believe in the power of people helping people and are committed to fostering a high-performing, connected culture where everyone feels they belong. We are continually evolving through initiatives such as Block Next, aiming to innovate, enhance client experience, and drive sustainable growth.

Job Summary

As a seasonal Client Service Professional/Receptionist you will be the first point of contact for clients, greeting them in a friendly manner, matching them with appropriate tax professionals, and ensuring all client needs are met—whether in person, over the phone, or virtually.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule client appointments according to client preferences
• Ensure all client needs are met during service, both in person and virtually
• Maintain office cleanliness and organization of resources with team members
• Assist with other duties as assigned

Preferred Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience

Your Expertise

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency and ability to use Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Well‑being program, BetterYou, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan

Pay Range

$11.00 - $27.00/Hr.

Equal Opportunity Employment

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.