DXC Technology
Customer Support Representative - Insurance Annuities (USA, Remote)
DXC Technology, Bay City, Texas, us, 77404
Overview
Employer Industry: IT Services and Consulting
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
What to Expect (Job Responsibilities)
Respond to customer inquiries via telephone or email, providing high-quality service to Annuity customers
Research and respond to questions regarding policy provisions, application discrepancies, and processing delays
Educate Financial Service Representatives on market requirements and annuity products
Efficiently process transactions and track responses to ensure timely completion
Maintain professionalism while exercising strong verbal and interpersonal skills during customer interactions
What is Required (Qualifications)
High School diploma
1-2 years of customer service experience
Must obtain FINRA Series 6 license within 90 days of hire
Outstanding customer service skills and dedication to exceptional care
Exceptional listening and analytical skills
How to Stand Out (Preferred Qualifications)
Some college experience or a trade/professional certification
Experience in the Insurance or Financial Services industry
Prior Call Center experience is highly preferred
Ability to quickly learn and develop functional knowledge of company products
Strong computer/keyboard skills along with solid math and analytical skills
#ITServices #CustomerService #CareerOpportunity #CompetitivePay #InclusiveWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
What to Expect (Job Responsibilities)
Respond to customer inquiries via telephone or email, providing high-quality service to Annuity customers
Research and respond to questions regarding policy provisions, application discrepancies, and processing delays
Educate Financial Service Representatives on market requirements and annuity products
Efficiently process transactions and track responses to ensure timely completion
Maintain professionalism while exercising strong verbal and interpersonal skills during customer interactions
What is Required (Qualifications)
High School diploma
1-2 years of customer service experience
Must obtain FINRA Series 6 license within 90 days of hire
Outstanding customer service skills and dedication to exceptional care
Exceptional listening and analytical skills
How to Stand Out (Preferred Qualifications)
Some college experience or a trade/professional certification
Experience in the Insurance or Financial Services industry
Prior Call Center experience is highly preferred
Ability to quickly learn and develop functional knowledge of company products
Strong computer/keyboard skills along with solid math and analytical skills
#ITServices #CustomerService #CareerOpportunity #CompetitivePay #InclusiveWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr