VSP Vision Care
Overview
Employer Industry: Vision Care Services
Why consider this job opportunity:
Salary up to $22.58 per hour
Potential for bonuses and commissions as part of the compensation package
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction and service quality
Flexible work schedule, including shifts that may accommodate weekends and holidays
What to Expect (Job Responsibilities)
Respond to customer inquiries across various channels, including phone, in-person, and email
Research and resolve customer issues and complaints, providing effective solutions
Educate customers on the value and benefits of the employer's products and services
Maintain customer service standards and remain current on policies and product information
Attend benefit fairs and client meetings as needed to provide information and support
What is Required (Qualifications)
1-2 years of customer service experience handling moderate to complex inquiries
Availability to work any shift, including weekends, holidays, and overnight
Demonstrated internet knowledge and ability to work with multiple software programs
Effective verbal and written communication skills for documentation and customer interactions
Proven problem-solving, negotiation, and decision-making skills
How to Stand Out (Preferred Qualifications)
Bilingual in English and another language
#VisionCare #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Salary up to $22.58 per hour
Potential for bonuses and commissions as part of the compensation package
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction and service quality
Flexible work schedule, including shifts that may accommodate weekends and holidays
What to Expect (Job Responsibilities)
Respond to customer inquiries across various channels, including phone, in-person, and email
Research and resolve customer issues and complaints, providing effective solutions
Educate customers on the value and benefits of the employer's products and services
Maintain customer service standards and remain current on policies and product information
Attend benefit fairs and client meetings as needed to provide information and support
What is Required (Qualifications)
1-2 years of customer service experience handling moderate to complex inquiries
Availability to work any shift, including weekends, holidays, and overnight
Demonstrated internet knowledge and ability to work with multiple software programs
Effective verbal and written communication skills for documentation and customer interactions
Proven problem-solving, negotiation, and decision-making skills
How to Stand Out (Preferred Qualifications)
Bilingual in English and another language
#VisionCare #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr