Teleperformance
Healthcare Customer Service Representative - Remote
Teleperformance, Myrtle Point, Oregon, United States, 97458
Employer Industry: Digital Business Services
Why Consider this Job Opportunity
Competitive wages and full benefits package including medical, dental, vision, and 401k
Paid training to enhance your skills and career prospects
Paid time off to promote work-life balance
Opportunities for career advancement within a supportive environment
Engaging work culture that values employee wellness and inclusion
Chance to make a positive impact while interacting with diverse customers
What to Expect (Job Responsibilities)
Field customer inquiries through various channels including phone, email, chat, and social media
Calmly resolve and de-escalate customer issues
Escalate interactions when necessary and appropriate
Track call-related information for auditing and reporting purposes
Provide feedback on call issues and upsell when required
What is Required (Qualifications)
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications)
Customer service and/or sales experience is preferred
College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerGrowth #WorkFromHome #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why Consider this Job Opportunity
Competitive wages and full benefits package including medical, dental, vision, and 401k
Paid training to enhance your skills and career prospects
Paid time off to promote work-life balance
Opportunities for career advancement within a supportive environment
Engaging work culture that values employee wellness and inclusion
Chance to make a positive impact while interacting with diverse customers
What to Expect (Job Responsibilities)
Field customer inquiries through various channels including phone, email, chat, and social media
Calmly resolve and de-escalate customer issues
Escalate interactions when necessary and appropriate
Track call-related information for auditing and reporting purposes
Provide feedback on call issues and upsell when required
What is Required (Qualifications)
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications)
Customer service and/or sales experience is preferred
College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerGrowth #WorkFromHome #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr