Michaels Stores
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Framing Manager
role at
Michaels Stores
Store - HICKORY, NC
Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high-quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager.
Achieve KPIs and manage the framing team to meet their role KPIs.
Review sales and production workload; build plans and allocate sales floor time for networking.
Manage inventory processes as assigned.
Manage shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, training of new team members; support Talent Development activities; participate in Performance Management activities; utilize leadership competencies for self-development.
Partner with MODs daily on framing expectations and team management.
Interact with others respectfully; remain positive even in difficult situations; promote commitment to company values; serve as a role model.
Participate in truck unload and stocking processes following SOPs and budget constraints.
Ensure a safe environment following SOPs and company policies.
Acknowledge customers, assist in locating products, and provide solutions.
Support Omni channel processes.
Other Duties As Assigned Minimum Experience Required
Basic computer skills
Preferred Experience
Previous custom framing experience
Retail management experience
Experience leading a sales team
Physical Requirements
Bending, lifting, carrying, reaching, stretching
Mobility throughout the store
Standing for long periods
Lifting heavy objects and using ladders
Work Environment
Public retail store; climate-controlled areas; some outdoor work; work hours include nights, weekends, and early mornings.
Applicants must meet legal requirements. Michaels prioritizes team wellbeing with comprehensive benefits including health insurance, paid time off, tuition assistance, discounts, and more. For details, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.
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Framing Manager
role at
Michaels Stores
Store - HICKORY, NC
Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high-quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager.
Achieve KPIs and manage the framing team to meet their role KPIs.
Review sales and production workload; build plans and allocate sales floor time for networking.
Manage inventory processes as assigned.
Manage shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, training of new team members; support Talent Development activities; participate in Performance Management activities; utilize leadership competencies for self-development.
Partner with MODs daily on framing expectations and team management.
Interact with others respectfully; remain positive even in difficult situations; promote commitment to company values; serve as a role model.
Participate in truck unload and stocking processes following SOPs and budget constraints.
Ensure a safe environment following SOPs and company policies.
Acknowledge customers, assist in locating products, and provide solutions.
Support Omni channel processes.
Other Duties As Assigned Minimum Experience Required
Basic computer skills
Preferred Experience
Previous custom framing experience
Retail management experience
Experience leading a sales team
Physical Requirements
Bending, lifting, carrying, reaching, stretching
Mobility throughout the store
Standing for long periods
Lifting heavy objects and using ladders
Work Environment
Public retail store; climate-controlled areas; some outdoor work; work hours include nights, weekends, and early mornings.
Applicants must meet legal requirements. Michaels prioritizes team wellbeing with comprehensive benefits including health insurance, paid time off, tuition assistance, discounts, and more. For details, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.
#J-18808-Ljbffr