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Softchoice

Solution Architect - Workplace

Softchoice, Frankfort, Kentucky, United States

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Solution Architect – Workplace

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Softchoice .

Why You’ll Love Softchoice We are a software‑focused IT solutions and services provider that equips organizations to be agile and innovative, engaging their people and enabling smarter decisions about technology. We support career development, bring a culture of inclusion, and are recognized for excellence.

The Impact You Will Have The hybrid‑cloud era demands rapid digital transformation. As a Solution Architect – Workplace you will help customers adopt productivity solutions such as Microsoft 365 and Cisco technologies, enabling secure collaboration and meaningful interactions.

What You’ll Do

Seek to understand customers’ business challenges first and design solutions that best achieve the end goal.

Act as a bridge between the sales team and customers, share up‑to‑date insights on Microsoft and Cisco productivity solutions, and translate complex technical language for all audiences.

Challenge customers with well‑researched, tailored insights to help them adopt the right solutions.

Create excellent experiences for customers and internal stakeholders with adaptable communication skills, documenting agreed‑upon solutions in detailed statements of work.

What You’ll Bring To The Table

Delight in empowering people with technology that helps them thrive.

A fast learner, curious about new technologies and their business impact.

Strong guidance skills that help people feel ownership of solutions.

Inclusive communication—written and verbal—that treats all ranks with respect.

A courageous, vulnerable leader ready for tough conversations.

Exceptional communication and presentation skills, including C‑level engagements.

7+ years of industry experience in technology, 4+ years in services pre‑sales or post‑sales delivery/support.

Mastery of at least two of the required technologies, with a desire to develop expertise in secondary technologies.

Required Technologies

Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, OneDrive, Teams)

Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security)

Microsoft 365 Device and Apps Management (Windows 11)

Microsoft Copilot

Cisco WebEx and WebEx Teams

Secondary Technologies

Cisco Call Manager and Contact Center

Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)

Not sure if you qualify? Think about applying anyway: We understand not everyone brings 100% of the skills. Softchoice welcomes diverse experiences—new to tech, returning after a gap, or seeking transition—and encourages you to apply.

Why You’ll Love Working Here

The People: collaborative environment with supportive, innovative colleagues.

High‑Performing Culture: dedication to achieving goals for customers and each other.

Flexibility: plan workdays to suit you.

Award‑Winning Workplace: Great Place to Work for 20 consecutive years.

Inclusive Culture: authentic self‑expression encouraged.

Competitive Benefits: perks starting on day one.

Inclusion & Equal Opportunity Employment We are an equal‑opportunity employer committed to diversity, inclusion & belonging. All applicants are considered without regard to protected categories.

Require accommodation? We are ready to help: We provide interview & employment accommodations. If you need accommodation to apply or interview, please email asktalentacquisition@softchoice.com.

Our Commitment To Your Experience We care about safety and implemented digital interviewing. We conduct criminal record checks, education verification, and reference checks. Joining Softchoice is a remote onboarding experience with quick connectivity to your new team.

Job Requisition ID:

6924

EoE/Vet/Disability

Seniority level:

Associate

Employment type:

Full‑time

Job function:

Engineering and Information Technology

Industries:

IT Services & IT Consulting

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