Logo
Spreetail

Business Operations Coordinator

Spreetail, Chicago, Illinois, United States

Save Job

Employer Industry: E-commerce

Why consider this job opportunity

Salary up to $70,000 per year

Opportunity for career advancement and growth within the organization

Flexible work environment with the option to work from home or in the office

Comprehensive benefits package, including medical, dental, and vision coverage

Paid time off for personal events, including weddings and parental leave

Commitment to diversity and inclusion in the workplace

Job Responsibilities

Manage workflows from setup through completion, ensuring task routing and submission logic function as intended

Create and maintain visual guides, cheat sheets, and walkthroughs for user support across departments

Assist in maintaining dashboards that track workflow SLAs, backlog volumes, and brand-level metrics

Provide ad hoc data summaries for weekly updates and workflow performance reviews

Identify friction points and opportunities for process simplification and automation

Qualifications

Bachelor’s degree or equivalent in Business, Operations, or a technical field

2-4 years of experience in workflow coordination, operations, or process support

Proficiency in Excel, SQL, and Power BI or similar dashboard tools

Demonstrated experience in process improvement and workflow management

Strong written communication skills for documentation and escalation

Preferred Qualifications

Experience in user enablement and training across departments

Familiarity with e-commerce operations and best practices

Ability to work independently across time zones

Detail-oriented mindset and self-motivated work ethic

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

#J-18808-Ljbffr