H&R Block
Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Job Title : Client Service Professional / Receptionist (Seasonal)
Location : East Alton, IL
Overview
Help others by building client relationships and ensuring a positive experience. As a seasonal client service professional, you will focus on wow clients now and in the future while working in a fast‑paced environment.
Responsibilities
Answer phones and greet clients in a personalized, friendly manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients as requested.
Ensure all client needs are met during service both in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing or customer service experience.
Experience working in a fast‑paced environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficiency with Microsoft Office.
Pay Range
$11.00 - $27.00 per hour.
Benefits
H&R Block invests in associates’ total well‑being. Key benefits include:
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity.
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